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Customer Ratings & Reviews

Highly rated by customers for:
Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,142 reviews
  • Rated 4 out of 5 stars

    School perchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. Works great price was reasonable and good for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is fast with the 12 gb ram and AMD 5 processor. it's good for doing remote work at home. Decent battery life about 3-5 hrs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great computer for the price. A little slow but not bad. I would recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars, had I not had trouble with Microsoft not letting me download Chrome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SSD is the better option if speed is what you are after. Silver keys are a bit difficult to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely enjoying my computer, I definitely recommend it to others as well as purchased from you guys again in the near future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for my girl to use School easy to use I recomend for students with less work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I bout got it a year ago and it still works like I bought yesterday perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice light weight laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my education requirements All my documents are stored here and it came with free security for a limited period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek Computer. Has given me no issues. Is one of the best laptops I've ever gotten

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this laptop works great. Yes, you can get smaller, more streamlined laptops, but not for the price of this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like my laptopcan't stop using it it's much different than the other one i have and like the the lightness of it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, runs nice, not loud, bought this computer because of the kids having to do home schooling. Does what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, super fast processor for basic tasks. Overall a great laptop for basic needs. Definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Only complaint is I wish the letters lit up so I could see them better at night. Otherwise, its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. She needed a replacement for her Mac and this is more than capable for less than half the cost. Great deal...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This laptop is good to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good to use. It was easy after I got the hang of it. The picture is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touchscreen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek and so lightweight - Windows 10 makes it easy to use and the screen resolution is amazing! Great value on a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my first one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has a quick response when clicking enter. The keys are easy touch and the screen is very clear. It is used friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the lap top I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the Covid 19 issue Best Buy made my purchase very easy. All the sales people are great to work with. Geek Squad got

    I would recommend this to a friend