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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,142 reviews
  • Rated 4 out of 5 stars

    Great use for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my son's schooling during the pandemic. Camera worked well for his Zoom sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for graphics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer to replace my Toshiba laptop for my graphics business so far so good with Adobe creative suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and fast start up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to Covid the set up was different. I do wish that some tutorials were available for people not accustomed to laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After lots of research to purchase a laptop to fit our needs, we are delighted that we went this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop overall.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Mouse is a little touchy. I don't like the S mode but it's fast as hell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only one available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a broken laptop ! All HP products I’ve purchased have be good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Telecommuting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this last minute due to COVID-19 causing my place of business to telecommute. Its perfect...gets the job done!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for the now online classes, and this is perfect for all my school needs

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Ok lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does over heat quickly - good laptop- starts up fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad for my choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 66 and not very tech savy. It's taking me a while to get used to this new comp and Windows 10, but so far, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for remote learning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer when all my classes went remote and it got me through the semester and beyond; great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled to purchased two laptops for my granddaughters to do school work and I was not disappointed with them at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great business laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product for work and business porposes and It's realky fast, great price, overall exceed my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I use it for for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for dad. He loves working and playing games. Very easy to work with as it runs windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loves the big screen.I purchased this item with freedom strictly in mind. And man am I impressed. Solid laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for making this computer with 12 GB of memory for only $549! I also like the quad core with 8 logical processors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little confusing to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with update. Wouldn't let me download chrome or zoom had to factory reset

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for “Zoom Meetings”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with my new laptop. Only regret is that it doesn’t a DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for what I payed. I wish it had a backlit keyboard and that is the only thing this laptop is missing

    I would recommend this to a friend