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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,142 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for almost a year now and it still runs good! Great on memory. Worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is great for productivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this laptop for sending emails and for work it and for that it worked very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, lightweight laptop for cheaper price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dependable and lightweight laptop for its price, would recommend if on a budget

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my dad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option for a simple computer for my father who is not so computer literate!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for online classes and we love it. It’s so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased HP yy computers in the past. Don't know exacty what made me change. Anyway, l love my new HP computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device. Great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been purchasing my devices from Best Buy for many years. They carry quality brands, and stand behind every sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves hunting shows on his new laptop. It seems to work great. It was a good price and not to high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient cup with a lot of good features. Good for photo and digital editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my purchase and the sales associate on the phone and in person who assisted with the sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid laptop. Great price. My wife loves it. Helps keep finances in good order.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality touch screen and easy to use, a little pricey but a very good computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a 8th grade graduation present for my son he seems to like it with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that’s fast, efficient, and easy to setup. Really good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was just too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frozen a little nice laptop should have kept it. Just my server was not fast enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring out all the features. So far so good. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop. Excelent proce for the spects. Perfect for school

    I would recommend this to a friend
  • Cons mentioned:
    S mode

    Rated 2 out of 5 stars

    Great computer with Microsoft problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this great laptop. The only problem is s mode. I have tried everything to get it out of s mode through the Microsoft store and nothing works. I am not able to put my work programs on my new laptop. This was the main reason I purchase this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be a great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a laptop to work remotely from home while the virus had most people in QT. So far so good. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casual user

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for school and work. Not the best option for transporting because of size, but good for home office.

    I would recommend this to a friend