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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,142 reviews
  • Rated 5 out of 5 stars

    Great laptop for my kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it a laptop for my kids to do the online distance learning, so far it is working good and the kids love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice computer, but . . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just begun to operate windows 10 and it wants to set up with things I don;t understand and want. It has me stymied and the help connections are not helping, I have been trying for 3 weeks. I signed up for 365 personal because it had Acces and it seems to be hidden in the software. Geek squad is not helping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about this laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop!! It was everything I wanted nd then more!! Definitely worth the money!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for being openbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well. Battey dies pretty quickly other than that it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ENJOYING IT MORE AS I USE IT MORE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite virus imposed restrictions, we received excellent personal service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the money!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great suggestion from a best buy customer, and I'm very pleased with this purchase! Thank you again,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer that I have bought for myself. It’s very fast and a lot of memory. Perfect for my business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the performance up to now. The screen resolution is great and the speed is also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son for college. He enjoys it and says it suits all his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good easy to use windows 10 was a bit different but I have picked up on it the screen size is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like it to be a bit faster with a bit more memory. But overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touchscreen is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great with the internet speed at home everything i need to have done is at ease with it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and for my podcast equipment and I couldn't have made a better purchase to meet my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the laptop I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop had the features and programs I needed for its use. Tech support and guidance was a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this laptop so far. Wish the hard drive was a little larger, but no major complaints at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, I like it and it’s perfect for my school work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer for my wife and got an HP like the one we already had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds my expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with this purchase. The laptop has everything I was looking for, and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good school laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school and light work. Got for my daughter for college. Does what it needs and never fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very very user friendly. Great for someone who just needs simple internet and computer use

    I would recommend this to a friend