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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,142 reviews
  • Pros mentioned:
    Light weight, Price

    Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought for our family, me and my husband. Perfect screen size. works very good. The laptop not too heavy. And price on sale was very affordable. we are happy with this perches

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touch screen computer does not download well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a problem with downloading most things. They don't pass the virus scan. This has kept me from getting several items I've needed for things like my classes in proofreading and now my proofreading for clients. I have had to get another laptop for that work. However, the computer works well otherwise. It has a nice touch screen that works very well, and the screen is large enough to make out most detail. If I am finding it difficult to see fine print, it can enlarge without much loss of detail.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Everything you need in a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment to do everything I needed to do. Very fast, keyboard feels great, touch pad is just sensitive enough, and the 256gb SSD is perfect for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Price

    Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new PC and decided on this one. Extremely light weIght and the speed is super fast. I have no complaints thus far and the price was just under $500.00.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    I got it when it was on sale

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. It would help if it had a backlit keyboard but I compared a lot of computers before I made my purchase. A lot of computers don’t come with backlit keyboards and I think that should be a standard from now on. The set up is easy but it took me while to get used the new features. I love the silver color and that you’re able to personalize a lot of features on the screen, the welcome button, the way you see the files that pop up with color schemes and it’s touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    A good buy for what the average person needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. It has everything I need without being too expensive. Easy to use and the touch screen is my favorite part.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great kids laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this and it has not disappointed. My son can do his virtual learning, play games, and he is currently writing a book! Great laptop at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Light weight, my daughter use this for her online class. She Use it by herself and enjoys the touch screen feature. Screen is wide enough.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Powerful machine in slim chassis

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a bargain in a laptop with enough screen to see easily and plenty of working memory and processing power? This is it! And the price is right. Some may need more local hard disk apace, but we rely on OneDrive cloud storage for critical data, so this was a great trade-off. Add to that HP reliability and you have a winning combination. The one minor criticism we offer is that silver keys with light markings require careful typing even for us aging boomers who took typing in high school...

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from my last laptop of 10 years or more. I absolutely love the touch screen on this. It is light weight and slim line. I could not be more happier.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast. The Touch screen is fantastic, it majes easier the job. The side screen is perfect, you can see two Windows at same time. IT is súper light. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Ballin on a budget? Get this.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $500 Laptop you can buy. Its got speed, and can handle some decent gaming (Fortnite on lowest settings with zero lag). what more can you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are nice and love the touch screen. Great product for the money but I wish It could be compatible with more apps.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to use for my doctoral studies. Works perfectly, is super light weight despite its large size, and love the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great features but the battery drains quickly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop. I enjoy the touch screen features and it operates quickly. However, the battery drains quickly even with the brightness all the way turned down and the battery on power save mode. This is not what I expect from this laptop. As much as I like the laptop, the battery issue will make me have to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    More than you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs great and is pretty steady for playing videos games and coding programs, is also touchscreen which is a plus I didn’t know that when I bought it I store

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is attractive. The speed of this computer is very fast because of its SSD, and 256GB is sufficient for my needs. The design is also good. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    But for the lack of a backlight...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But for the lack of backlighting it's exactly what I wanted. Remarkably easy set-up; I didn't even need to contact the Geek Squad. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for botting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup lots of memory and great finance plan. Gaming is not too bad on this pc either. I will give another review after I’ve had it for 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point we paid it’s great. We love the laptop it’s a mid tear but great. We had a sales person help us at Best Buy to pick this laptop.

    I would recommend this to a friend