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Customer Ratings & Reviews

Your price for this item is $539.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 2142 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, light weight, and gaming capabilities of the 15.6" Touch-Screen Laptop. They appreciate the responsiveness of the touch screen, find the laptop to be affordable, and value its user-friendly interface. The laptop's portability and suitability for gaming are also well-received. However, some customers have concerns about the battery life, overheating issues, camera quality, fan noise, and limitations imposed by S mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,142 reviews
  • Rated 4 out of 5 stars

    Touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop looks sharp! My teen son loves it! Easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable laptop with long battery life! charge over night and lasts all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A steal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is a bit loud at times but overall a VERY good laptop. I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop! Pickup was very quick & easy. I've never had a problem with best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to work from home and it’s worth it. Excellent camara, speed for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passed this laptop down to my nephew. He loves it. It was a great price as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is always the best touchscreen available. This is no different. Very fast and sleek.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the keyboard lit up but otherwise it’s easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has exceeded my expectations! It made distance learning due to Covid-19 a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for eLearning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for eLearning & he absolutely loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop! very responsive and fast. Great graphics and love the feel of the keyboard

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy for the office and for home use as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very pleased with this laptop. Meets all expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a good buy. I don’t have any complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for this price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works good, screen works normal, i recommend, for this price its a great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curb side pick up was convenient, Rep greeted me and assured I was happy with my order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought TWO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our teenage sons needed laptops for remote school work. These fit the bill perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer. decent value. good service from best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT is good computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop. It does what i needed it to do for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & Worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just as described and it fits needs it was purchased for extremely well.

    I would recommend this to a friend