Customer Ratings & Reviews

Excellent product and worth the price. Go for it if you are looking for a basic and cost effective laptop.

It's an okay computer. Nothing really bad about it, and it serves the basic functions. Nothing special, though.

Great buy! Love the speed and ease of use. Very duro

The laptop is a great mix of performance and affordability. Glad i bought it before the tarrifs make everything too expensive.

I only use this unit for doing taxes and light surfing... I'm not a gamer so have never really seen what it can do under pressure.. So completely satisfied for light uses.

Antonio in the computer department was very professional and very helpful. Our purchase had to be ordered and it arrived right on time and in good condition.

Awesome service.good prices, reliable, good looking

So far so good I love the item as at now Great speed! It’s worthy e money

Works great for when you're an admin on the go. Display does darken in direct sunlight quite a bit tho. Other than that, great purchase.

This laptop meets all of my expectations. I was looking for a backup electronic device that was inexpensive, yet still practical, which this is.

Great laptop! I wouldn't buy anything but Dell PC's so was reluctant to buy this one. BUT, it did the same stuff and more than Dell so I decided to take the plunge. Glad I did!

I really like my laptop! It was also a good price and appreciate Geek Squad for setting it up for me! Thanks Best Buy!

Laptop seems to be working well and enough for school work and light gaming. Battery life is decent compared to my older ones and lots. Of memory space.

Theeeeeeee bestttt veryyyyyyyyy gooodddddddddddded

I like this laptop, everything else seems fine but there is one major issue and that is why I gave 3 stars instead of 4 or 5: it loses internet connexion constantly, quite often. I purchased 2 HP laptops around the same time last year in December, one from Best buy and another one from another retailer and both HP laptops have the same problem. I have never had that problem before with any other brand. My 2021 Fell laptop is performing better internet-wise.

this machine offers a lot of value for the money. for my puposes it is great. i am not a gamer so i dont needsuper high performance this hp just works

I have used this computer for over a year now and it still works great.

The computer was basic and it was affordable. I bought this for my little brother but he said it would take a while to load. He would complain a lot so I decided to return the computer.

Overall the laptop is not much but good value for money

Great laptop and I love the touchscreen. Easy startup guide.