Customer Ratings & Reviews

This laptop meets all of my expectations. I was looking for a backup electronic device that was inexpensive, yet still practical, which this is.

this machine offers a lot of value for the money. for my puposes it is great. i am not a gamer so i dont needsuper high performance this hp just works

Light weight, speedy, program running smoothly fast, and cost friendly. 8 Gb memory become minimum requirement for latest Windows operation system per my opinion.

Best Buy has the best products. I have ne er had a problem with the things i buy there. This computer is a great product. I highly recommend this computer to anyone.

I was taken care of immediately .. very please with the entire purchase .. I will be back to Bestbuy again

Excellent product and worth the price. Go for it if you are looking for a basic and cost effective laptop.

Works great for when you're an admin on the go. Display does darken in direct sunlight quite a bit tho. Other than that, great purchase.

Nice computer for the price, it’s light and fast. Good deal

Love this touch screen computer … the price is amazing ..

The computer was basic and it was affordable. I bought this for my little brother but he said it would take a while to load. He would complain a lot so I decided to return the computer.

good value computer for price you pay. This is good for presentations and most basic applications and programs that don't required much RAM use. Great for Students.

everything was good about it, i actually like it, but with no backlit keyboard,was the first o no. then the display quality is just ok too. i needed to see my pictures in a better quality but apart from that its pretty decent.

HP makes a decent laptop. I got this for my kid and he hasn't killed it yet. I'm disappointed that all laptops aren't on a USB-C charging port. It's really annoying to have to find a charger, especially when your kid might leave it in any old, random location.

Easy set up Nd verybiser friendly for a jr high student

Got it on sale and runs great for the price!! It isn’t 1080p so be careful if you are looking for at least that if not more. Not fast but gets the job done!

I really like my laptop! It was also a good price and appreciate Geek Squad for setting it up for me! Thanks Best Buy!

Great laptop - delivered very quickly - good customer service

I like this laptop, everything else seems fine but there is one major issue and that is why I gave 3 stars instead of 4 or 5: it loses internet connexion constantly, quite often. I purchased 2 HP laptops around the same time last year in December, one from Best buy and another one from another retailer and both HP laptops have the same problem. I have never had that problem before with any other brand. My 2021 Fell laptop is performing better internet-wise.

It's an okay computer. Nothing really bad about it, and it serves the basic functions. Nothing special, though.

Got it for a friends who was putting himself through school and doing everything on his phone till he got home. He loved it so far has has zero issues so it much be great