Customer Ratings & Reviews

Good starting laptop for gaming and very useful for students or work. Just don’t expect it to be running a lot as it does have only 8 gb of ram

Not sure why a computer of this price in 2024 can’t have a standard 1080p display. Can find many many many, better deals, for the same price or lower.

Overall it’s decent it does what it needs to do. The pixel quality is not the best though

This laptop is cheap but not worth how cheap it is. It can barely handle basic tasks, like keeping a background up the entire time you use it (blacks out). I only use this for basic tasks, and I have pictures that I import onto here and transfer to a external hard drive. The laptop can't even handle the transfer of a max of 100 photos. It takes a long time to load any app that I use, and I'm forced to only use one app at a time. Even just using it to get on the internet is a pain. It's trash and I wish I would've never wasted my money on this.

This laptop was so bad it pushed me to buy my first Mac. Never thought I'd leave windows and I couldn't be happier

bought this laptop as a replacement for a older laptop and to my disappointment, my older laptop is much faster than this one. this has better specs but it is way to slow. i have been using my mac book air to sur the web, because this thing is so slow especially when on Amazon and some other sites. this thing slower than a turtle.

I dont like yhat you have to register on line . This could be done at purchase at the store

It's nice but it's a little slow. I've had it a month now and had it freeze once already

This is not a touch screen laptop as stated in the specification. Imagine my disappointment when i found out.

I ordered this laptop and it was damaged in shipping. I called best buy customer support and told them I wanted a replacement laptop shipped. They said they could do this. I shipped the damaged laptop back and did not receive the replacement. I called support and they said I would NOT receive a replacement and that I had to take a refund. I checked the price of the laptop and now it is $200 higher. This is why best buy would only give me refund on not a replacement. I'm very disappointed best buy lied about the replacement. Now I can't buy the same laptop unless I pay $200 more than I originally paid.

Disappointed in the HD display. I thought it wouldn't matter for my usage but the HD screen only shows part of what the FHD screen on my prior computer showed. This means I have to move down or over to the right to display what use to be on the visable page. I'm sorry I bought this computer.

Fairly nice laptop as long as I got it for the sale price. Not happy with the amount of time it takes to setup. Also, this is a Microsoft product and if you want to use any apps outside of their network it is a pain to do so. Makes me feel like it is not my laptop and I am only borrowing it. Really considering returning this and getting a chromebook.

Underpowered, but gets the job done. Screen color isn’t good

Unclear why this product has high rating but this is a very low quality laptop, a real junk if you ask me. Issues: 1. Screen does not light up when typing 2. Colors are funny. For example: in my personal Mac or work desktop a cell was highlighted in purple, while in this laptop the cell was grayish. Its like the laptop is half color blind 3. Takes forever and up to 7 attempts to connect to vmware. My mac connects on the first try, while this junk struggles on and on 4. Slow - this is a brand new laptop, bought it two weeks ago, very slow Conclusion: returning. I should pay more and buy a decent laptop.

Decent for the price but wouldnt buy this again. I woukd spend more to get something worthwhile.

Good for basic functions, web browsing, light typing, light gaming.

It was okay, it’s pretty slow for what I was using it for but not terrible

Need to charge battery every 3 hours! I expected a longer battery life.

The syatem is good but the resolution or graphics is not good.

Does good until you have 3 pages open then everything slows way down