Customer Ratings & Reviews

Excellent product, I have thoroughly enjoyed using my new computer.

If you’re just looking for a simple daily use laptop for simple needs then this one is perfect. It’s not too big, not too small. It runs really well. It has good audio, touchscreen if you’re into that. Just an overall nice laptop!

I love my new computer. Purchasing the computer and having it set up was easy, especially since I have total tech support. The speed of the computer is what I appreciate the most. I also like the HP screens. Thanks Best Buy.

So happy I was able to get this laptop. Ordered online, got to pick some items I wanted installed and remove the ones I didn't want. It was ready when they said it would be. Picked up at the store with no issues. Turned it on. Went thru the setup wizard, easy peasy! Battery lasts an incredible long time compared to other laptops I've worked on. You can't go wrong with this one.

I love it! Got excellent advice from my salesperson (Gage) and great help from the Geek Squad (thank you, Jessie!). This laptop seems to be perfect for a tech idiot like me: the right size and easy to use. Thank you, Best Buy!

Great PC. Touch screen and powerful PC at this price was a great deal.

Every time we buy something from best buy. Always we have a very good experience. Not inly custumer service but also the deals they have there we always take advantage of that.HP products are always very good i bought this laptop for my son and he is very happy with it not issues at all

Clear screen, high speed processing, great battery life

Excellent laptop my daughter is using it for school!!

It works very nicely. Replacing a 15 year old machine that was very slow doing anything. Much faster and the display is clear and precise. Just taking a little time to adjust to Windows 11. A good deal for the price.

This laptop is excellent and perfect for the price I paid. I couldn't have asked for a better device. It features a touchscreen and a great processor, along with ample memory. Overall, it was a fantastic deal. I absolutely cannot complain about it; it was perfect!

Runs smooth and efficient. It runs very fast. The touch screen is great.

Replaced an aging HP laptop. Easy to setup. The quality consistent with previous laptop meets the needs of reviewing emails, teleconferencing and document creation using Microsoft.

I really love this laptop. I love hp everything. I always purchase a touch screen. I also have 3 office printers as well.

Very fast and responsive touch screen, this is really a good device

I loved my new laptop, I was afraid the size was a little big but I realized it is just perfect. It's been just about a month since I started using it, so I am still discovering a lot of new things about it.

Great laptop for all your general needs. Amount of memory is perfect for smaller needs such as documents, spreadsheets, powerpoint, etc. Laptop is quick to move from one website to another and it has a great display.

Good computer, so fast, light computer. So nice for my notes

It's 100 percent effective, since the day I purchased it, I have not experienced any issues with the laptop. Very fast.

This replacement for my surface is awesome. Was able to get everything instlled and have the look and feel of my old surface without issue. This is a very quick and stable laptop and could not beat the price.