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Customer Ratings & Reviews

$498.00
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Customer reviews

Rating 4.6 out of 5 stars with 1381 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,381 reviews
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop works great, I was afraid to replace the one I had since 2012 because it was a workhorse and I had very few problems with it. This one is doing the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a computer that I got just for homework, and it works really well!!! I take it on trips and just the battery and functions are really nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    occasional user.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit confusing for an occasional user. I'm still learning my way around but, it is fast!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient for the uses I need it for. Fast start up, smooth and seamless usage, near zero lagging between features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Had everything i needed for my business and school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's easy to use and connect the printer to it. love the touch screen and it's pretty fast overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer. It’s been really fast and easy to use for me so far. L ow the touchscreen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It’s light and touch screen with many cool features fit for a college student

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good every day Laptop, Not the best gaming laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got this laptop back in April, and so far I like it. The only big problem I have with it, is the battery usage. The battery drains so fast. The gaming is fine, not the best. So if you're looking for long time, beefy gaming system I'd skip this. This laptop is great for other every day uses though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to make music. I installed FL Studio and it doesn’t lag at all. I also use it for gaming and it’s really fast. I have a lot of programs and files, and honestly it runs very well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    S mode in window 11 is a big issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop yesterday, Sunday, 6/2/24. I iust have to return it about 4 hours later. It was on sale yesterday, and i got $200 discount. The issue was that when I tried to switch out of the S mode of window 11, i can’t. I kept getting the same message: “ something is not ready, try again “ but when i click on try again tab, it didn’t go through and had the same message anyway. I guessed Microsoft blocked this feature. I tried to do different ways, but it didn’t let me switch out of the S mode. Microsoft just made it harder for users. The only browser on the laptop is Microsoft Edge. When I tried to download Google Chrome, it said that I have to switch out of the S mode, but when I click on the switch out tab, it didn’t go through. I went back to Microsoft Edge browser, tried to download the Zoom app, it said that the Zoom app was not from Microsoft. I got stuck. I have used HP laptop for many years, last time I had a window 10, I was able to disable the S mode. But this time I really gave up with the Microsoft Window 11. I was so disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop is great for doing school or work. It’s fast and battery life is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen and it's a decent size as well. Everything works perfectly and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great. The touch screen is the best if don't have mouse with or don't want to use it, its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price ...HP can't go wrong. Pick up was a breeze ... associate was a pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for school and it’s way more impressive than I’d expected. He loves it and it runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t miss out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing best laptop I ever had highly recommend if your constantly working on a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for everyday needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great for my needs which are using MS 365 Office, browsing the internet, and using google docs. It has a camera so you can use Zoom as well. The keyboard has bigger keys which is a nice feature. The on button is in an odd spot and it only has two ports for printer, mouse, keyboard. I'm old school so I prefer them connected to my computer. These means I have to unplug my keyboard and plug in my printer. Just get another port to add these. Overall a great price for a decent computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with the performance. Display is nice and bright and have no complaints this far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works perfect for the Price would definitely buy you again easy to use

    I would recommend this to a friend