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Customer Ratings & Reviews

Your price for this item is $442.00
The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1316 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,316 reviews
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and light weight. Very responsive. the battery life could be longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price Easy to work with My family enjoy using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Computer works as expected & the touch screen is a bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a basic computer my husband and son could use for book keeping and this has been perfect. Amazing price that can meet their needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed, graphics, and user-friendly features are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop easy to use not heavy install mouse easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was a good deal and price. Bought for a gift for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is amazing perfect what I need to do! I use it for business and a little bit of gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have different laptops for different needs. I simply needed something to run basic odds/ends. No need for it to be a multimedia powerhouse for streaming or gaming; also not using as a work/business computer. I am happy with its performance completing the basic tasks I’ve thrown at it; I have no regrets with my choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    S mode in window 11 is a big issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop yesterday, Sunday, 6/2/24. I iust have to return it about 4 hours later. It was on sale yesterday, and i got $200 discount. The issue was that when I tried to switch out of the S mode of window 11, i can’t. I kept getting the same message: “ something is not ready, try again “ but when i click on try again tab, it didn’t go through and had the same message anyway. I guessed Microsoft blocked this feature. I tried to do different ways, but it didn’t let me switch out of the S mode. Microsoft just made it harder for users. The only browser on the laptop is Microsoft Edge. When I tried to download Google Chrome, it said that I have to switch out of the S mode, but when I click on the switch out tab, it didn’t go through. I went back to Microsoft Edge browser, tried to download the Zoom app, it said that the Zoom app was not from Microsoft. I got stuck. I have used HP laptop for many years, last time I had a window 10, I was able to disable the S mode. But this time I really gave up with the Microsoft Window 11. I was so disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. I use it to check email and watch movies. It's great so far! Easy to set up and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really good is tactile and it’s not heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp is my favorite ❤️ and I have never purchased anything else since I have been buying computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i do recommend . Very easy to manage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Easy to use, and easy to navigate around,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very fast! Very beautiful, the screen is perfect…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hp laptop, very easy to set up and use. Online ordering on Best Buy site, and in store pick up a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! very fast, light weight and a breeze to use. it charges very fast and has a long battery life and enjoy the touch screen option. my husband enjoys it as well. perfect for us to check emails, lookup recipes and create invoices for my painting business. LOVE MY HP COMPUTER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my college student and she loves it. It is fast and have a lot memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my business!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute work emergency and best buy did me well Thank God for affirm and best buy without any road bumps I jumped on line ordered it and picked it up within 2 hours I was on my laptop getting work done. Thank you guys you are a real hero!!! I would send in some nice pics but I am currently on the laptop now,

    I would recommend this to a friend