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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1381 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,381 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work computer. It was easy to set up and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price. It’s the 3rd one I have purchased for members of my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing a very old HP laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a previous HP laptop I had used for 10 years. Thought it was time for an upgrade. I am happy to find another HP that is very similar in feel to my old one. It was an easy transistion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp is my favorite ❤️ and I have never purchased anything else since I have been buying computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my computer. Had it for about six months. Easy to connect to Bluetooth devices. Never disappointed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional buy everything works perfect, my team delighted with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always tell people to buy this computer because it works very well and its a good price for such excellent computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop for school

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for school things and it has enough memory as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have purchased for work. The last one I bought in 2017. Worked amazingly and I absolutely loved it. Unfortunately, I am clumsy and dropped the last one so it had to be replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Touchscreen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a touch screen and price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for best overall value for a plug & play laptop model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptsp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great purchase for bssic needs sinve I already hsve a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fulfilling expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer for the moment! I love it because it is light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for college!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do for a laptop as a college student and the battery life is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a back-up computer while mine was undergoing repairs. This works great - and will be super for traveling as it is smaller than my regular one. The display is not as bright as my regular one - but I think I can do something to make it better. Have to investigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, I ended up buying a second one, I keep one at home and take one with me everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intel HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My lab top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price was right and it works great hp the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate. Great product. Recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of open box purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a tad bit upset because I purchased this computer open box, excellent condition which you would think was cool. But obviously there is something wrong with it. And when I went to then HP site they said I only had 7 months of warranty left. That the warranty was activated in April. But I purchased it in August. Then the online customer service at HP disconnect and never send me an email follow up or anything. And I needed help with set up and have questions about something not functioning right but they say the first 90 days was all I had to do that. Ummmmm like I said I only purchased it not even 2 1-2 weeks before contacting them. So is Best Buy lying and selling me a computer that someone else had and they refurbished? That’s not what I paid for

    No, I would not recommend this to a friend