Customer Ratings & Reviews

Great value for the price! The only downside is that the screen is not even a standard HD screen, but other than that everything is perfect.

Great work computer. It was easy to set up and works great.

Does what it needs to do for a laptop as a college student and the battery life is great!

Great laptop in fraction of amount quick delivery too.

I recently purchased a Hp laptop, and I’m thoroughly impressed with its perfomance and features

Tremendous value and performance. I use it daily and have not been disappointed with it in any way.

This product makes a perfect gift for someone special and truly deserving. The setup was incredibly quick and straightforward, and the charging time was equally efficient. We couldn't be happier with our purchase and highly recommend it!

This computer is a touch screen and price is reasonable.

works better than my old one ever did i would refer best buy to all my friends

this laptop is very important for me and my family

Love it.best computer i love it it means alot i love it

I’m a tad bit upset because I purchased this computer open box, excellent condition which you would think was cool. But obviously there is something wrong with it. And when I went to then HP site they said I only had 7 months of warranty left. That the warranty was activated in April. But I purchased it in August. Then the online customer service at HP disconnect and never send me an email follow up or anything. And I needed help with set up and have questions about something not functioning right but they say the first 90 days was all I had to do that. Ummmmm like I said I only purchased it not even 2 1-2 weeks before contacting them. So is Best Buy lying and selling me a computer that someone else had and they refurbished? That’s not what I paid for

Great experience with great help in the store love it

Best computer ever. Works great and has everything that we need.

Excellent laptop for daily tasks. Bought for my mom and she loves it. She can watch YouTube and her streams with no problems.

I purchased this laptop for my Wife and she absolutely Loves it! For the price you can’t beat it.

Does what I wanted it to do. Didn’t break the bank. And it’s touchscreen it’s pretty decent.

Love it. Great purchase for bssic needs sinve I already hsve a PC.

Excellent purchase for school and all around use. Would recommend this product. It’s easy to use even if you’re not too tech savvy.

This is my 2nd HP laptop. My previous one that I had for 8 years and took traveling with me had an issue with the battery overheating so I got this one. My ONLY issue with it is the speakers are on the bottom, so even at 85% volume, I can hardly hear it. Other than that, I love it!