Customer Ratings & Reviews

Love it. Great purchase for bssic needs sinve I already hsve a PC.

Would recommend for best overall value for a plug & play laptop model.

Exceptional buy everything works perfect, my team delighted with this purchase.

My laptop was the purchase that I should have made a long time ago. Not only is the laptop great, all the people that helped me were great. Especially Nick in San Bernardino, CA.

Perfect for an artistic granddaughter to take to college and great price.

Very good laptop for the price. It’s the 3rd one I have purchased for members of my family.

I like this computer for the moment! I love it because it is light.

The HP 15.6-inch laptop strikes a solid balance between affordability, performance, and everyday usability, making it a strong contender for students, home users, and professionals on a budget.

Easy to set up and operate. Great product. Recommend!

Very nice price was right and it works great hp the best

It’s a great laptop for doing your school work and reports

I’m a tad bit upset because I purchased this computer open box, excellent condition which you would think was cool. But obviously there is something wrong with it. And when I went to then HP site they said I only had 7 months of warranty left. That the warranty was activated in April. But I purchased it in August. Then the online customer service at HP disconnect and never send me an email follow up or anything. And I needed help with set up and have questions about something not functioning right but they say the first 90 days was all I had to do that. Ummmmm like I said I only purchased it not even 2 1-2 weeks before contacting them. So is Best Buy lying and selling me a computer that someone else had and they refurbished? That’s not what I paid for

I believe it is a decent product and gets the job done

This is very nice clear images. Loud speakers. Short lived the screen broke while in my laptop bag. Now I can't figure out how to get it replaced.

I went in the store to pick-up my new laptop. I had an appointment but was taken early. Time was taken to show me how to adapt to using the new programs. I was not rushed and all my questions were answered. I needed a little more direction, and again time was taken to assist me. It is nice to know I can rely on The Geek Squad.

This product makes a perfect gift for someone special and truly deserving. The setup was incredibly quick and straightforward, and the charging time was equally efficient. We couldn't be happier with our purchase and highly recommend it!

It's been a while since I've used an HP laptop. I like the keyboard configuration. It's different than my work device, however i enjoy it for more personal usage.

Great product for great price does everything i need and more!

It's such a relief to have a computer that works! It's very responsive, easy to use, and quick to recharge. I love that it's light weight and easy to use anywhere. Great value at a low cost.Frien

HP makes a decent laptop. I got this for my kid and he hasn't killed it yet. I'm disappointed that all laptops aren't on a USB-C charging port. It's really annoying to have to find a charger, especially when your kid might leave it in any old, random location.