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Customer Ratings & Reviews

$498.00
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Customer reviews

Rating 4.6 out of 5 stars with 1381 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,381 reviews
  • Rated 4 out of 5 stars

    Very nice cheap laptop.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price. I use it for work related tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    utile for my house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is very important for me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop1975

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its very easy to navigate. This is my second laptop i have purchased and all where very good for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My online purchase and drive up pick up was perfectly convenient in every way! This HP is perfect for my son who just began his first year of college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although an "open box" purchase, its been great. Do wish the keys were backlit, and its only an 8G when i had asked for a 16. Other than those things i would have given it 5 starts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer -Seniors Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Reliable, User-Friendly HP 15.6'' Touchscreen Laptop – Ideal for Seniors Seeking Speed, Simplicity, and Comfort"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a friends who was putting himself through school and doing everything on his phone till he got home. He loved it so far has has zero issues so it much be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop it is very convenient to use when traveling I would recommend it to friends and family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but starting to annoy me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop in Jan. 2025. It is Nov. 2025 and although still running fast, it now makes a constant noise. It sounds like a fan. When I pick it up, it stops but when I put it down on a flat surface, the noise is amplified.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Personal PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for personal use and this one is great. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school. Currently using it for my Masters degree. I constantly use it on a daily basis. No complaints. I’m highly satisfied with the results of this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars for on line order pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered a laptop for one of the doctors. The process was easy and seamless. The laptop was ready for pickup at a location near to me within 15 minutes of ordering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with my laptop. I usually stick to Apple products but this time I wanted to venture out and bit the bullet. Best decision I could have made for my school/ work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. My husband loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for my husband…except he thinks the screen may be too large (compared to his tablet).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this computer for over a year now and it still works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this computer but you dont understand AI I dont recommend. I still dont know this cumputer well. The younger generation would love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it's the right size, faster than my last HP. and with Best Buy it shipped out immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase. The price, the quality, and the easy process of purchasing it online. I am very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it he games with it he does school work it's touch screen it does it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreT laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Friendly sales agent. Knowledgeable about the device.

    I would recommend this to a friend