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Customer Ratings & Reviews

$498.00
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Customer reviews

Rating 4.6 out of 5 stars with 1381 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,381 reviews
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great lap top I just found a better deal on a specific one that I wanted and I ended up returning it to swap it out but I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks for the great customer service best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great dealing with the folks at best, buy knowledgeable and helpful in many ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hp computer runs great would buy again everytime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for what I need. The only problem is that the battery doesn't last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touchscreen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value! Great sales staff. provided very good info and product knowledge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failed Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop until today when the battery died only way to use it was to plug in to power and could not find help any place on the HP web Site! Sad that just a month after paying cash for a new Laptop I can't use it. HP Laptop 15-fc0025dx (9Q1E9UA) Serial: 5CD43450D0 Product: 9Q1E9UA Problem code# 9SG7W1000CA8MFPV7FC0WZ213

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I feel it was a good price too. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this computer at a great price and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP Touch-Screen. Perfect for what I need it for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy about my purchase the laptop is good and the battery life is good,but l have network issues . I came to best buy for it to be checked and still the same. So to me the laptop is useless if it cannot to WiFi

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and very easy to use would highly recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lap top I just needed something a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for home finance programs. Video is a little weak for games. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    five nights at freddy’s system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sensational………………………………………………………………………………………………..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic results from this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He’s a 7th grader and it’s great for all homeschoolers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deborahr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the need of why I purchased. Fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my 11 year old Godson!! He loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product For The Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is wonderful. The delivery was fast as well. Will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Amazing and I loved it so much. It's very sleek and easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best labtop for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop love it it is one of a kind…my daughter loves it

    I would recommend this to a friend