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Customer Ratings & Reviews

Your price for this item is $438.00
The comparable value price is $579.99

Customer reviews

Rating 4.6 out of 5 stars with 1324 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,324 reviews
  • Rated 5 out of 5 stars

    I recommend this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful laptop and very easy to use, i recommend it to everyone who is looking a great labtop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, fast and convenient. Only have problems with the blur video display no sharp enough. Guess because of the absence of HDR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Would recommend for use. I used for school but have small children so I needed a 2 n 1 design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations met!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for what I needed. Can’t go wrong with an HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it’s worthy to buy. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a laptop in many years. I am enjoying this one. It has so many features, I'm still learning. It's been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this laptop!!! It's everything I wanted at a lower cost. I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give zero i would. I returned the first one because the mouse pad stuck. I bought end of August for school, it is now beginning of October, the mouse pad is stuck again thank goodness for touch screen. Also the blue tooth does not work for head phones. So please don’t buy this model it’s a waste of money!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for general use. Currently used for work. I’d like to see a backlit keyboard on this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Riffle loves Best Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this computer. The only function I should have got was a keyboard backlight, other than that I enjoy working on this laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer as a quick fix due to my previous HP Envy crashing. There's no comparison. Im quite spoiled on the features which this HP lacks alot of. Especially if you work from home. However, it is compact and works great for student use. I will be giving this computer to my daughter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop for basic needs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for simple things like school or work. I use it every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great and it provide excellent service for the purpose for which I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. A little hesitancy in the mouse pad or when clicking on links. Overall great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good function but didn't move all my programs from my old computer so I lack some functions. Little confused between iCloud a onedrive down loaded phone photos but can't fine them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly good laptop. Sometimes gets stuck on a black screen a few seconds when trying to unlock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop own two. One for my wife and one for my oldest. They both love the laptop. Very happy with ny purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for a basic model. Great for utilization of paying bills online and quick research

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with my purchase. It’s a perfect laptop for work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor customer support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product poor customer service received prior to Christmas should have been ready to go when delivered took to geek squad told me that it would cost me another 40$ for one time setup or 180$. I declined will not buy anything else from Best Buy

    No, I would not recommend this to a friend