Customer Ratings & Reviews

This is a great laptop that’s perfect for school and multitasking!!

This was a gift for my son. So far everything has been set up and is working.

Excellent computer! Have no complaints about it so far! Love the hidden on and off button!

I use to browse internet, show online and make payments. Works well for basic needs.

New purchase. More efficient than old computer still learning features

It was a good laptop but it had some inconveniences and speaker was only under the keyboard and the sound was not loud, so that is one of the reasons why I didn’t like it.

Great laptop it is my second time i bought it love it

************************************ BEWARE *********************************************** It is a known problem with this model that the mousepad is unresponsive a lot of the time yet Best Buy continues to sell it. But whats worse, is when YOU discover this problem, they have NO desire to help and they leave you stranded with a faulty product. After I left a negative google review for the store, Tommy told me to reach out for help via Facebook..... what a disaster!!!! Each reply to a asked question took almost 20 minutes to get. Caleb did inform me that it was not a live chat so I guess Tommy didn't think my time was as valuable as his. DO NOT BUY FROM BEST BUY UNLESS YOU ARE OK WITH MAKING A VERY NICE DONATION BECAUSE SUPPORT IS NON-EXISTENT!!!! AND THEY CONTINUE TO SELL PRODUCTS THEY KNOW HAVE ISSUES KNOWING THEY ALREADY HAVE YOUR HARD EARNED MONEY!!!

A good cheap alternative for normal daily tasks. It is a little slow on the response side, especially when waking it up.

This laptop is cheap but not worth how cheap it is. It can barely handle basic tasks, like keeping a background up the entire time you use it (blacks out). I only use this for basic tasks, and I have pictures that I import onto here and transfer to a external hard drive. The laptop can't even handle the transfer of a max of 100 photos. It takes a long time to load any app that I use, and I'm forced to only use one app at a time. Even just using it to get on the internet is a pain. It's trash and I wish I would've never wasted my money on this.

Adequate device for fair sale price. Nice touch screen.

Had to return because it was overheating. And I didn’t like the display

I suppose if you want bottom of the barrel this is fine. However that being said this thing is garbage. The whole thing feels like a middle school classroom laptop. Poor quality in materials, the "HD" display gave me a headache and the text was not defined in the slightest, I could see the pixels. Dont even get me started on the S mode nonsense. Absolute trash. I have owned it less than six hours and it took me one whole hour to download Chrome browser. Immediately after I downloaded Chrome I started getting a headache from the display and lighting. The mousepad on it is kind of tacky and makes navigation difficult. Ill be returning it first thing in the morning and I quite honestly want something without windows at this point. Spend the extra money and get something else. I am not a gamer, I am using this for work so Im not looking for incredible displays but this was beyond terrible. It is built so flimsy that Im worried if my cat steps on it that it might crack.

Overall good computer, unfortunately no backlit keyboard.

I’m happy with my purschase it’s a great laptop has everything I need and more.

Perfect for what my son needs it for! Great laptop

Excellent Quality and best for Student. Price worthy.

Knowledge and helpful staff Good prices and value for products.

So far has been a great laptop. Still learning about it but works just fine

Laptop ideal for the purpose i bought it for. Student is enjoying it.