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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1381 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,381 reviews
  • Rated 5 out of 5 stars

    HP Touchscreen laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mom. She loves it so far. ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My husband's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is a good laptop. Easy to go into different areas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    At least it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew i was buying a cheap laptop, and fully expected to be receiving some ewaste because it was all i could afford. But, if all you need it for is some basic browsing and paperwork like me, it does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for general use. Currently used for work. I’d like to see a backlit keyboard on this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations met!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just right for what I needed. Can’t go wrong with an HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it’s worthy to buy. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with my purchase. It’s a perfect laptop for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. A little hesitancy in the mouse pad or when clicking on links. Overall great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for home work and networking. Great profit price value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too shabby very well built in my opinion. Got loads of space for just about anything you could need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purschase it’s a great laptop has everything I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop it is my second time i bought it love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and received in good condition. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great laptop. Still learning about it but works just fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it was overheating. And I didn’t like the display

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer as a quick fix due to my previous HP Envy crashing. There's no comparison. Im quite spoiled on the features which this HP lacks alot of. Especially if you work from home. However, it is compact and works great for student use. I will be giving this computer to my daughter.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor customer support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product poor customer service received prior to Christmas should have been ready to go when delivered took to geek squad told me that it would cost me another 40$ for one time setup or 180$. I declined will not buy anything else from Best Buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop for basic needs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for simple things like school or work. I use it every day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little mad because it can’t upgrade the ram.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be five but I had some trouble with the keyboard freezing and not letting me sign in. Found a hack to fix it when it happens.

    I would recommend this to a friend