Customer Ratings & Reviews

Easy to review and buy. Easy to unbox and setup. Just what I needed.

Sales Person-Excellent assistance, helped me find exactly what I was looking for in a new Laptop and the new HP would be sent to the store. I was perfectly satisfied at this point. Geek Squad-found every reason in the book why they couldn't help me with my computer, refused at first to get the manager so when he did I cancelled the order. Private Repair Service-my computer up and running in 30 minutes. I have always been satisfied with Best Buy sales service and products, with the Geek Squad I always have my fingers crossed that I will get a good person for assistance. Excellent Sales Personnel need to have a equally strong Repair Service backing them up.

Very helpful and knowledgeable. I will definitely buy there again

I’ve loved it so far but I’ve only had it for 2 weeks and one of the keyboard buttons isn’t working.

Worked excellently straight out of the box, no problems as of yet.

Wlrth buying it. Thanks best buy. Best choice.....

My daughter love the computer but the speed in downloading not too fast like her former chromebook .

I really love the HP family of computers. They are user friendly

Good laptop for basic daily use. Not for gaming or designing but is great for what its meant for.

SO FAR SO GOOD. HAVEN'T HAD IT THAT LONG, WORKING AS EXPECTED.

It's nice, charges quickly, easy to use. However, it forces AI to be able to use the devices. I did not know this or I wouldn't have purchased.

Great laptop for my daughter who just started college.

Lap Top seems very good and the delivery was quick.

The product description was that it would last 12 hours on battery. In reality, it only seems to last 2-4 hours. Energy saver is turned on.

I really do like this laptop that I recently bought.

Good ..............................................

Over all, It is a good computer, I like it........

Laptop works well. Totally satisfied with product.

bought this laptop as a replacement for a older laptop and to my disappointment, my older laptop is much faster than this one. this has better specs but it is way to slow. i have been using my mac book air to sur the web, because this thing is so slow especially when on Amazon and some other sites. this thing slower than a turtle.

Please take off this product from my profile. I have bought enough from you! One in particular a internal HHD. It works as if a user is left on it. Yes, the c:\ appears to be encrypted I can’t clean it, I can’t add me as user for access. If known technology- you are aware that if I am locked out my “C” drive I am unable to manage the PC. I have noticed many users but it still says I don’t have access!!!!!! I a returning it to you to do what you will.