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Customer Ratings & Reviews

$412.00
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Comp. Value: $438.00

Customer reviews

Rating 4.6 out of 5 stars with 1362 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,362 reviews
  • Rated 4 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd HP laptop. My previous one that I had for 8 years and took traveling with me had an issue with the battery overheating so I got this one. My ONLY issue with it is the speakers are on the bottom, so even at 85% volume, I can hardly hear it. Other than that, I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for great price does everything i need and more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great...when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this device is great...except the Wifi connection. Doesn't matter if the drivers are fully updated, doesn't matter if the hardware has been triple checked, it's the only device in our household that regularly drops its wifi connection and refuses to reconnect for minimum 3 minutes. Older devices and ones we've purchased since then have no interruptions. Still can't figure it out. When it's connected, it works great. Its offline functions also work perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great loptop, great for school not expensive with great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer runs my games an everyday needs just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop! I was in need of a new laptop and I couldn't be happier with this HP laptop and the service I received at Best Buy. The Geek Squad help me get it up and running and transferred my documents. So helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, affordable, easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having two Lenovo laptops crap out on me randomly, i went back to HP. I love this laptop. It has been reliable and suits all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic HP Laptop!! Great value for the price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic HP Laptop!! Unbelievable value at a very reasonable price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my little sidekick of a laptop, and service at best buy was awesome wasn't sure what to get and they made it easy to make a choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product great price. The staffs are very friendly and help in explaining everything about the systems. And my daughter is using the system if I will buy another system I will buy it over and over again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for basic usage. Nice touch screen…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computador

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellentvery good computer, it is fast and has good functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, everything that a HS and future college student needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! The only downside is that the screen is not even a standard HD screen, but other than that everything is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make Charging Ports USB-C Again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes a decent laptop. I got this for my kid and he hasn't killed it yet. I'm disappointed that all laptops aren't on a USB-C charging port. It's really annoying to have to find a charger, especially when your kid might leave it in any old, random location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been so fast ever since I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop works well and o enjoy using it I will

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops ever its lightweight and good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Got it for a good price with touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Fast and love the touch screen. Good size screen.

    I would recommend this to a friend