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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1395 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,395 reviews
  • Rated 5 out of 5 stars

    Good for simple task

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and runs great for the price!! It isn’t 1080p so be careful if you are looking for at least that if not more. Not fast but gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love! Love! Love this laptop.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. Nice size screen. Easy to use.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my laptop! It was also a good price and appreciate Geek Squad for setting it up for me! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this touch screen computer … the price is amazing ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a friends who was putting himself through school and doing everything on his phone till he got home. He loved it so far has has zero issues so it much be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up Nd verybiser friendly for a jr high student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with my laptop. I usually stick to Apple products but this time I wanted to venture out and bit the bullet. Best decision I could have made for my school/ work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My online purchase and drive up pick up was perfectly convenient in every way! This HP is perfect for my son who just began his first year of college.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Laptop but constantly loses internet connexio

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop, everything else seems fine but there is one major issue and that is why I gave 3 stars instead of 4 or 5: it loses internet connexion constantly, quite often. I purchased 2 HP laptops around the same time last year in December, one from Best buy and another one from another retailer and both HP laptops have the same problem. I have never had that problem before with any other brand. My 2021 Fell laptop is performing better internet-wise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars for on line order pick up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered a laptop for one of the doctors. The process was easy and seamless. The laptop was ready for pickup at a location near to me within 15 minutes of ordering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school. Currently using it for my Masters degree. I constantly use it on a daily basis. No complaints. I’m highly satisfied with the results of this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop - delivered very quickly - good customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although an "open box" purchase, its been great. Do wish the keys were backlit, and its only an 8G when i had asked for a 16. Other than those things i would have given it 5 starts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make Charging Ports USB-C Again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes a decent laptop. I got this for my kid and he hasn't killed it yet. I'm disappointed that all laptops aren't on a USB-C charging port. It's really annoying to have to find a charger, especially when your kid might leave it in any old, random location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop1975

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its very easy to navigate. This is my second laptop i have purchased and all where very good for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good solid computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay computer. Nothing really bad about it, and it serves the basic functions. Nothing special, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer -Seniors Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Reliable, User-Friendly HP 15.6'' Touchscreen Laptop – Ideal for Seniors Seeking Speed, Simplicity, and Comfort"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked fine expect connetivity issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop work great and runs smooth but kept disconnecting from wifi every 5-10 mintues. Might have a maulfuntion wifi chip in mines. Returning it for a different one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop it is very convenient to use when traveling I would recommend it to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop in fraction of amount quick delivery too.

    I would recommend this to a friend