Customer Ratings & Reviews

I purchased this computer as a quick fix due to my previous HP Envy crashing. There's no comparison. Im quite spoiled on the features which this HP lacks alot of. Especially if you work from home. However, it is compact and works great for student use. I will be giving this computer to my daughter.

I use to browse internet, show online and make payments. Works well for basic needs.

Good laptop for simple things like school or work. I use it every day!

New purchase. More efficient than old computer still learning features

Great product poor customer service received prior to Christmas should have been ready to go when delivered took to geek squad told me that it would cost me another 40$ for one time setup or 180$. I declined will not buy anything else from Best Buy

Great laptop it is my second time i bought it love it

A good cheap alternative for normal daily tasks. It is a little slow on the response side, especially when waking it up.

This was a gift for my son. So far everything has been set up and is working.

I’m happy with my purschase it’s a great laptop has everything I need and more.

Had to return because it was overheating. And I didn’t like the display

Not too shabby very well built in my opinion. Got loads of space for just about anything you could need.

So far has been a great laptop. Still learning about it but works just fine

Perfect for what my son needs it for! Great laptop

Knowledge and helpful staff Good prices and value for products.

Excellent Quality and best for Student. Price worthy.

Adequate device for fair sale price. Nice touch screen.

It was a good laptop but it had some inconveniences and speaker was only under the keyboard and the sound was not loud, so that is one of the reasons why I didn’t like it.

My kid loves it , uses it everyday for school. Delivered very quickly

I suppose if you want bottom of the barrel this is fine. However that being said this thing is garbage. The whole thing feels like a middle school classroom laptop. Poor quality in materials, the "HD" display gave me a headache and the text was not defined in the slightest, I could see the pixels. Dont even get me started on the S mode nonsense. Absolute trash. I have owned it less than six hours and it took me one whole hour to download Chrome browser. Immediately after I downloaded Chrome I started getting a headache from the display and lighting. The mousepad on it is kind of tacky and makes navigation difficult. Ill be returning it first thing in the morning and I quite honestly want something without windows at this point. Spend the extra money and get something else. I am not a gamer, I am using this for work so Im not looking for incredible displays but this was beyond terrible. It is built so flimsy that Im worried if my cat steps on it that it might crack.

Overall good computer, unfortunately no backlit keyboard.