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Customer Ratings & Reviews

$412.00
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Comp. Value: $438.00

Customer reviews

Rating 4.6 out of 5 stars with 1363 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,363 reviews
  • Rated 4 out of 5 stars

    Solid laptop for basic needs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for simple things like school or work. I use it every day!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If someone would help or allow me to reach out then 5 stars. Purchased April 23. 2025 So...haha not so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop it is my second time i bought it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too shabby very well built in my opinion. Got loads of space for just about anything you could need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor customer support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product poor customer service received prior to Christmas should have been ready to go when delivered took to geek squad told me that it would cost me another 40$ for one time setup or 180$. I declined will not buy anything else from Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purschase it’s a great laptop has everything I need and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop reviewed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. So far everything has been set up and is working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it was overheating. And I didn’t like the display

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great laptop. Still learning about it but works just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY ROCKS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge and helpful staff Good prices and value for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality and best for Student. Price worthy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be five but I had some trouble with the keyboard freezing and not letting me sign in. Found a hack to fix it when it happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what my son needs it for! Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it , uses it everyday for school. Delivered very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate device for fair sale price. Nice touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, sleek, works well. Perfect for all types of computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very versatile. Good ability to use multiple tabs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touchscreen Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best Buy Y must I put 50 characters to submit review ??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy I Ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've ever had. And the service is second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop ideal for the purpose i bought it for. Student is enjoying it.

    I would recommend this to a friend