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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1395 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,395 reviews
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved it so far but I’ve only had it for 2 weeks and one of the keyboard buttons isn’t working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the HP family of computers. They are user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far...just got using it for a couple of time...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    :) :| :(

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for another things like working or do homework but if u re thinking in gaming find another option because the ram is not to good, the ventilator sounds to much and if u want something more for games and things like that, search for other thing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice at first. Not really a workstation. Just a computer to use for regular day to day operations.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love the computer but the speed in downloading not too fast like her former chromebook .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wlrth buying it. Thanks best buy. Best choice.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If someone would help or allow me to reach out then 5 stars. Purchased April 23. 2025 So...haha not so long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Basic Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for basic daily use. Not for gaming or designing but is great for what its meant for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good laptop but it had some inconveniences and speaker was only under the keyboard and the sound was not loud, so that is one of the reasons why I didn’t like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Top Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap Top seems very good and the delivery was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like this laptop that I recently bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works well. Totally satisfied with product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    COMPUTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. HAVEN'T HAD IT THAT LONG, WORKING AS EXPECTED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all, It is a good computer, I like it........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my daughter who just started college.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Requires AI to use. Not warned prior to purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice, charges quickly, easy to use. However, it forces AI to be able to use the devices. I did not know this or I wouldn't have purchased.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, nice price. But missing some features of my old computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP is a TERRIBLE Brand

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told my wife not to buy HP. And........ I was right. Nothing but problems. Daughter doesn't even use it anymore. She uses my wife's MSI laptop for school. Waste of money.

    No, I would not recommend this to a friend