Customer Ratings & Reviews

I love my laptop, I just use it for basic everyday things and for work but it works well and holds an ok charge.

Its a best purchase for me it fit my needs perfectly I've bought an open box item and it was in excellent condition as they said.

Good product, Have used for 5 months and working excellently well. Good value for the money.

Getting used to the new computer this morning - -- Please change your records to Betty Ray Markham as Charles Markham does NOT used this computer or any computer for that matter.

Its cheap, but does the job. Kids are doing online school with it and they love having their own computer.

The laptop had to be returned, it would not load or run windows operating systems. An error code popped up during intital set up. I purchase open box and even selected the best option that was Geek Squid certified. In which was a bit true so wasted my time to drive up to north Dallas to pick up a useless laptop. I returned it then was updated on another laptop that I really didn’t need. The sales person was reviewing operating systems and many of the lower and middle priced laptops what obsolete systems according to him and were not worth our time or money. If it wasn’t for my wife needing a laptop for class I would have walked out which I should have but I purchase an expensive laptop offer being fist laptop was useless and wasting my time. Unsure if anyone will read this but Best Buy has to do better with staff and open box “certified” equipment.

The Best, worked wonderfully, will definitely buy me another one for my sister.

I am upset I can no longer use my card I've paid all my bills

Simple gadget for minimal business needs. Battery life can be better.

I got this when I was going through chemo and radiation and had to still work. The keyboard is bowed a bit, making it difficult to properly type, but I assumed it was the design. Turns out, it's not. It's a flaw. However, the return window has passed so I'm stuck with it. I hate it has windows 11 on it and that we can't change our search engine or customize it the way we like it. I wouldn't buy again. This was a HUGE expense during that time. Pretty disappointed.

I love this computer totally 100% satisfy with the quality and price

This was a open box item I was very pleased on the. Condition in was in . I had bought a tv open . A couple of years ago very pleased with this item !

I left my computer. I would recommend it to other family members and friends.

Good laptop, does what it’s supposed to. Only downside is the battery isn’t quite as long as I hoped. But if you’re using it for homework or your job exclusively then it’s perfect.

Nice laptop, great customer service. The agent was very helpful. So far, I Iove my item, and it’s useful for my school work

Have had this computer for a few months now. No issues!

Awesome laptop, it's got a clear view of my fav programs

Purchase was simple and product was listed and packaged well upon pick up.

Was looking for a laptop to replace my ASUS that I've had for almost 10 years and this was the one I chose. Easy setup, just what I needed.

Got for my son for freshman year college. Great value ! Perfect for school!