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Customer Ratings & Reviews

$462.43
Save $37.56
Comp. Value: $499.99

Customer reviews

Rating 4.7 out of 5 stars with 676 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the impressive overall performance and portability of the 15.6" Touch-Screen Laptop, along with its responsive touchscreen and speed. The laptop's size, sleek design, and lightweight nature are also appreciated by users. However, some customers have expressed concerns about the battery life and the laptop's tendency to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 676 reviews
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Super laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen and sleek laptop at this price is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Even runs the sims 4 which can be sketchy on some computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality and the best price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my grandson for school. He is truly grateful, most dependable laptop. I actually bought a second one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does what i need it to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what i need it for. It’s really just a YouTube machine for learning to drum.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great purchase and the computer works excellent

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop for college students very efficient. The touch screen is an a dream come true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my laptop for a few months now, and it is great! Slim, functional design. Keyboard is a good size for my small hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes my word for it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Only negative is it seems to crash quite a bit! I make designs for clothing so I can easily have 3-5 powerful apps all running at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredible! I gave it to my boyfriend for his birthday and he loves it! Very good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice inexpensive laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace an 8 year old personal laptop. The speed and storage are great. We don't use the laptop for a lot (email , work - word / excel). This is a great laptop at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the price point for this computer, I wasn't expecting it to be nearly as great as the highly priced one it replaced. I found that it performs nearly as good, and my only desire is for sharper screen display. Overall, I am pleased with this Best Buy sale.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an MS fan by any means, and I know I'll need to get more familiar with the operating system, but, overall, I am pleased with the purchase. Speed, connectivity, battery life, and processing meet my needs so far. I'm not a gamer or do a lot of streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, Easy process to get in and out. I love shopping at Best Buy! Price and value are very good, and the products are quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable and reasonably priced!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month or so in and so far it's been fast, reliable and handles everything I need it to. Used it as a replacement for my father's laptop mainly for simple tasks, internet and streaming and it has done very well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    user friendly and perfect screen size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size! perfect for content creation and when we want to have a bigger screen than tablet for screen time. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WORKS GREAT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. This laptop seems to function well for I need. I value the salesman's assistance in helping me to pick what I needed. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. I needed a second work computer, this servers its function. Plus I like the big screen. HP is my go to in laptops and printers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Computer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what i wanted. No frills but has everything I need. I can research, do financial business etc. mostly it is simple to operate, even for this senior.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Newest Best Buy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Laptop for a great price. Very easy to set up once you find your Wifi information. Many ways of accessing information on Windows 11 if you not used to what's available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and looks great. I love the touch screen function too!

    I would recommend this to a friend