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Customer Ratings & Reviews

$462.43
Save $37.56
Comp. Value: $499.99

Customer reviews

Rating 4.7 out of 5 stars with 676 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the impressive overall performance and portability of the 15.6" Touch-Screen Laptop, along with its responsive touchscreen and speed. The laptop's size, sleek design, and lightweight nature are also appreciated by users. However, some customers have expressed concerns about the battery life and the laptop's tendency to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 676 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP impresses as usual

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a backup laptop for work and it is smooth and crisp!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price simple. Worth getting dont need flashy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my basic needs! Easy set up and support from Best Buy if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB saved the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called BB/GeekSquad when my laptop died mid task and received prompt assistance and was guided through my options. I ended up ordering a new comparable laptop and arranged for a pick up in minimal time. Back in business in 24 hours! All in all I was satisfied with the repair on my old one and the set up of a new one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for basic work skills and internet usage

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop so fast and the screen is great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. It has everyrhing i need on it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just what I needed for traveling out of town,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and it works. The colors on the screen seem washed out and faded, that's on me for trying to save a few bucks, I should have gone for a more expensive laptop. I clicked on 'no' in the would you recommend category, only because of the lack of color, and Word pad is gone which I used frequently but that is Windows 11 and not the fault of this laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Fast, Light, Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly fast with Wndows S. Nice and light. Should be very good to take on vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer good price and they had it in stock

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really nice and good runs good i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price, reliable, very nice design

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Computer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, it’s great! I wish battery lasted longer though:)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    hp upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great machine and a nice upgrade that I made.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Very Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent little laptop. Easy setup with no issues and my mother loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is the battery doesn’t last long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our team members and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop computer is exactly what I was looking for. I needed a simple computer for presentations and the tech salesperson at Best Buy was very helpful in making my selection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using a product, and I must say, it was quite good overall. However, I found the display to be somewhat lacking. Despite this, the product was still quite nice at its price point. I would highly recommend it to others who are looking for a solid option without breaking the bank.

    I would recommend this to a friend