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Customer Ratings & Reviews

$462.43
Save $37.56
Comp. Value: $499.99

Customer reviews

Rating 4.7 out of 5 stars with 676 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the impressive overall performance and portability of the 15.6" Touch-Screen Laptop, along with its responsive touchscreen and speed. The laptop's size, sleek design, and lightweight nature are also appreciated by users. However, some customers have expressed concerns about the battery life and the laptop's tendency to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 676 reviews
  • Rated 5 out of 5 stars

    Microsoft computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer did the task I needed it to do. The only problem was that I had to turn off some kind of part of it so I could download a program that was not Microsoft’s which slowed it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right sized for the administrative tasks I purchased it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Sumo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good. The price was very reasonable too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good price and average quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good for average using. Basic web browsing and streaming. I purchased this laptop for work. If you’re doing everyday work, this is great. Anything more and purchase s different laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price great laptop easy to use 8gb memory 256gb touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Laptop for the basics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, for just your basics! Research and social media stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to shop online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and QuickType delivery and good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very nice and a good price. Functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud Engineer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is gift for my nephew, he lives in Australia, she loved it when i gave him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Touch screen responds well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great starter laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for searching the web and storage for me. Quick and snappy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6" laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it's a good laptop. Windows 11 requires extra money to keep all features!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop had some issues with Geek Squad, required 3 visits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. Great quality and color. Great price and knowledgeable staff at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer, not great buying experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer great, the help in the store from the employees - not so much. was one of many waiting and were not even able to ask a question of the 2 people there. i brought the laptop up to customer service and paid and asked my questions there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The association and the the store manager Lorraine were very knowledgeable and very helpful during my visit at Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Slow and battery dies so quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful computer. I regret buying this, it does not last long in battery life. The touch screen is okay. The clicker doesn't work if you are sitting down. You can't hear it because they put the speaker underneath! Can not load anything and I am sitting in class always ALWAYS behind. Its too late to get a refund and I am so sad. I hate this computer. I have had way better chrome books...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Retirement needs a good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a simple laptop now I retired, but need to use 365 a lot. This checked the right boxes, I hope the next Zoom has a wrinkle remover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New Open Box is New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This open box was maybe used an hour or so. Best decision ive made to buy an inexpensive laptop for normal used and to buy it as like new open box was a great decision. Everything works. Its brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what i need it to do i love the touch screen

    I would recommend this to a friend