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Customer Ratings & Reviews

$462.43
Save $37.56
Comp. Value: $499.99

Customer reviews

Rating 4.7 out of 5 stars with 675 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the impressive overall performance and portability of the 15.6" Touch-Screen Laptop, along with its responsive touchscreen and speed. The laptop's size, sleek design, and lightweight nature are also appreciated by users. However, some customers have expressed concerns about the battery life and the laptop's tendency to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop does everything I need it to, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Yyuu

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it's super fast, it's tactile, the truth is very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! What a bargain, too! In fact once i received it and started using it, I bought another one to have as a spare, becasue it is so great compared to the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Very easy to set up and use. I would recommend to all users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and touch screen. Easy to use works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    SMALL INVESTMENT WORTH EVERY PENNY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase & quality serves the price right. The only reason I gave it 4 stars instead of 5 is because I notice my keypad gets stuck often. But for $300 I really can't complain much. Runs smooth, great size memory, doesn't overheat easily, and the touch screen is sensitive but not overly-sensitive. WOULD BUY AGAIN.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to charge too fast and it get hot too quick needs improvement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the basics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because this computer was on sale and I liked the sleek design. It worked perfectly for a few weeks then started slowing down yesterday. Had a hard drive connected and running Photoshop so that could’ve been the reason. I only need it for simple tasks otherwise I would spend the extra money on a better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop, like the touch screen and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It fast and serves it purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Touchscreen

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it’s touch screen to and it slim in size

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Geriatric user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop was everything that i need. Love the touch screen. My telephone ordering assistance was stressful due to the large technical knowledge differences. Don't assume that everyone is tech knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If on sale than it is a yes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace the Chromebook that had been using which pretty much sucked. This HP computer is good if you just need something to do basic task such as writing emails, browsing the internet, and some streaming. I will say that when I made the purchase it was heavily on sale so I can't say I would purchase it at full.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Openbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product even after being an openbox product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is beautiful, is very fast nice and magnific

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father to replace his dinosaur of a pc that he had. Great battery life and fast enough for him to do what he needs to do for simple web browsing and his simple games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop computer had a good sale price when I bought it. So far everything is working fine on the laptop computer. Had a smaller computer before so it is an adjustment getting use to this computer. I have had a very good experience when I purchased the laptop from Best Buy. Every one was very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great setup, excellent system performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast device setup and transfer of applications and data from failed system which required this purchase to be made. The system has been performing very well after these transfers have been made, much better than the system it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer it is great The processor of it is good and the very quality good computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My best laptoo

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop still works amazing never have any issue

    I would recommend this to a friend