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Customer Ratings & Reviews

Your price for this item is $389.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, touchscreen functionality, and speed of the 15.6" Touch-Screen Laptop. The size, sleek design, and lightweight nature are also appreciated. However, some customers have expressed concerns about the battery life and the laptop's tendency to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 652 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first hp overall im pretty satisfied its easy to navigate. The only complaints i would have are there is no removable battery and the battery dies rather quick and also the computer itself fells very light and in a way cheap but it dose work well and i like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer. It’s big and does the job! Great but!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my laptop for a few months now, and it is great! Slim, functional design. Keyboard is a good size for my small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My 1st Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop believe it or not! I have always used my old All-In-One computer. I love the way it is so much faster than my old computer. Since this IS my first one I am still learning about this one but so far I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, Easy process to get in and out. I love shopping at Best Buy! Price and value are very good, and the products are quality.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    user friendly and perfect screen size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size! perfect for content creation and when we want to have a bigger screen than tablet for screen time. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP - 15.6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, coming with the touch-screen and an intel-core CPU. It makes a strong and reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes my word for it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Only negative is it seems to crash quite a bit! I make designs for clothing so I can easily have 3-5 powerful apps all running at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. I needed a second work computer, this servers its function. Plus I like the big screen. HP is my go to in laptops and printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great start up computer for anyone great to use for work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WORKS GREAT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. This laptop seems to function well for I need. I value the salesman's assistance in helping me to pick what I needed. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger screen and touchpad. Makes browsing easier and faster through touchscreen and keyboard. I’ve always like HP computers because they are mor reliable than a number of other computers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    HP 15.6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. Slim and light. Has decent memory and storage. Windows 11 itself is a bit confusing and i don't find access easy for things I want to find. i thought Windows 10 a lot easier!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Super laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen and sleek laptop at this price is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about this computer from the speed to picture quality even the battery life a good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, had to get a new laptop so people there help me with getting one and apply for Best Buy credit as well so props to them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the price point for this computer, I wasn't expecting it to be nearly as great as the highly priced one it replaced. I found that it performs nearly as good, and my only desire is for sharper screen display. Overall, I am pleased with this Best Buy sale.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an MS fan by any means, and I know I'll need to get more familiar with the operating system, but, overall, I am pleased with the purchase. Speed, connectivity, battery life, and processing meet my needs so far. I'm not a gamer or do a lot of streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice inexpensive laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace an 8 year old personal laptop. The speed and storage are great. We don't use the laptop for a lot (email , work - word / excel). This is a great laptop at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP 15.6" Touch Screen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen capability. HP laptops are extremely reliable and this one did not disappoint. It is perfect for my needs

    I would recommend this to a friend