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Customer Ratings & Reviews

Your price for this item is $389.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, touchscreen functionality, and speed of the 15.6" Touch-Screen Laptop. The size, sleek design, and lightweight nature are also appreciated. However, some customers have expressed concerns about the battery life and the laptop's tendency to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 652 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Computer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what i wanted. No frills but has everything I need. I can research, do financial business etc. mostly it is simple to operate, even for this senior.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device money for great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been good to me and work great i actuall got a second one for my kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied with this laptop and the sale person kyle witt helped me pick the right one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect! I’ve bought other laptops but this one is incredible. I used it for DJ gigs and no problems with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Newest Best Buy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Laptop for a great price. Very easy to set up once you find your Wifi information. Many ways of accessing information on Windows 11 if you not used to what's available

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable but quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. I work in marketing and spend a lot of time on my computer and this works super well. Great product at such an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable and reasonably priced!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month or so in and so far it's been fast, reliable and handles everything I need it to. Used it as a replacement for my father's laptop mainly for simple tasks, internet and streaming and it has done very well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy @ Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! This is exactly what I needed. The screen is the perfect size. The laptop is responsive, has plenty of storage and 365 gives me everything I need!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Does what it needs to do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an apple user, it took a while to get used to. Definitely worth the money if you’re looking for a basic computer to surf the web, watch movies/tv, school work, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, great laptop for a great price!!! Shipped fast and everything was intact

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the lightweight laptop the efficiency of being able to manage my task and edit by using the touch screen helps tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touchscreen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my touch screen screen. I am a senior and need glasses to read. Touch screen also helps

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, it’s touch screen & very affordable, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent servicies and excellent product. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a Steal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop functions perfectly well with office applications, web browsing, online tasks & errands. And for the price, it's a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop computer, and I am happy to say that it is the best one yet. It is easy to use and does everything that I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it has lots of storage east to connect to internet light weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy. Great product with a great price!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Most frustrating laptop I have every owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Levano laptop. worked fine for the first 4 or 5 weeks now it's one issue after another. I am fast learning to not ever buy another HP product. Don't know what happened but all the sudden I can only get internet from my phone hot spot. Cant connect to router at all. Try going through HP support assistant tells me to download file I download it and it says something went wrong. so cant use the support tried watching a hp video from support nope cant even find what they say to do in step by step instructions. Dont think I will ever buy another HP product bought a hp printer a couple of years ago and cant get it to connect to laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, good amount of storage, not too bulky

    I would recommend this to a friend