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Customer Ratings & Reviews

Your price for this item is $388.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 655 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, touchscreen functionality, and speed of the 15.6" Touch-Screen Laptop. The size, sleek design, and lightweight nature are also appreciated. However, some customers have expressed concerns about the battery life and the laptop's tendency to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-655 of 655 reviews
  • Rated 5 out of 5 stars

    Great decision with HP 15.6 Touch Screen Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP-15.6 Touch Screen laptop because my current one was at its last leg. I was fortunate to see this one up for sale at a great price and got it. I am thoroughly satisfied with my new laptop and am happy with its quality and amazing functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to learn. I only wish it had more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price no problems so far and none expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up went as stated. The laptop set up easy and is meeting all the needs that I purchased it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy -Best Value - Best Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was shipped ahead of schedule; data transferred from old laptop in a day. Easy to make appointments online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company got me exactly what I was looking for in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible with vrchat?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more of a question than a review but does this computer work with vr chat?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price and the people were very nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never hated a computer so much

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased back in 2022 and I had to come on here just to write a review about how much I have hated this laptop since the start. The display is horrible, and can be almost impossible to see what you are doing on some occasions. I'll be using my laptop indoors, but the display issues are so bad, it's like I am working outside in the sun. I thought it was something I could adjust in the settings, but nothing resolved this issue. Screen brightness is low, colors are muted, text has a weird blurry quality to it. Operating system is the slowest thing ever. Doing anything, even non-internet related, is slow/delayed. Opening documents, typing notes, opening/closing appts, etc. According to my system storage, I am only using 80.8GB out of the 237 GB storage. But if I have one internet browser open and try to move between apps and my browser, it's like the entire operating system cannot handle it. Just don't get this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Will visit again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Very knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No cd rom port

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No cd rom port. I have to buy now an external cd attachment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A inexpensivereliable laptop to do my simple needs

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    HP LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this HP LAPTOP COMPUTER TODAY AND IT IS GOING OFF AND ON CONSTANTLY LIKE ITS HEATING UP BECAUSE HEAT IS COMING OUT OF THE BACK … IS IT SUPPOSED TO DO THIS ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I'd receive a free antivirus software with purchase and instead received a game app. Im too old for games. Very unhappy with the customer service and false advertising

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt as described by salesman, keyboard is not backlit and keys are to light to see even in daylight

    No, I would not recommend this to a friend
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