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Customer Ratings & Reviews

Your price for this item is $389.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, touchscreen functionality, and speed of the 15.6" Touch-Screen Laptop. The size, sleek design, and lightweight nature are also appreciated. However, some customers have expressed concerns about the battery life and the laptop's tendency to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 652 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    SMALL INVESTMENT WORTH EVERY PENNY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase & quality serves the price right. The only reason I gave it 4 stars instead of 5 is because I notice my keypad gets stuck often. But for $300 I really can't complain much. Runs smooth, great size memory, doesn't overheat easily, and the touch screen is sensitive but not overly-sensitive. WOULD BUY AGAIN.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    AWESOME LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop. Work Great And Super Fast Great For Using On Vacations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the basics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because this computer was on sale and I liked the sleek design. It worked perfectly for a few weeks then started slowing down yesterday. Had a hard drive connected and running Photoshop so that could’ve been the reason. I only need it for simple tasks otherwise I would spend the extra money on a better one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, speeds are fast, pictures great, touch screen is fabulous

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Dj

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, smooth, easy to work with. Pretty quick and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses it for school and gaming and it’s awesome. Haven’t had any issues with this product since purchasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Yyuu

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it's super fast, it's tactile, the truth is very good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to charge too fast and it get hot too quick needs improvement

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and touch screen. Easy to use works great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent for light to medium work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is decent fornlight to medium work. It’s by no means a gaming computer but it will ran most game in their lowest settings, will perform every office work, sreen is bright, image quality while not the best is fair. Be careful with the handle of the screen, mine broke after a year just by raising the screen to turn on the computer. The biggest con I would say is battery life, this will last 3 to 4 hours out of the box brand new. Battery does not last longer than 4 hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Geriatric user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop was everything that i need. Love the touch screen. My telephone ordering assistance was stressful due to the large technical knowledge differences. Don't assume that everyone is tech knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very easy to use. We have no problems with it. works at an excellent speed is very clear to see the work on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Very easy to set up and use. I would recommend to all users.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, speed is amazing and has been wonderful for planning my wedding!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father to replace his dinosaur of a pc that he had. Great battery life and fast enough for him to do what he needs to do for simple web browsing and his simple games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop, like the touch screen and easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If on sale than it is a yes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace the Chromebook that had been using which pretty much sucked. This HP computer is good if you just need something to do basic task such as writing emails, browsing the internet, and some streaming. I will say that when I made the purchase it was heavily on sale so I can't say I would purchase it at full.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does what i need it to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what i need it for. It’s really just a YouTube machine for learning to drum.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It fast and serves it purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop, I recommend it 100% And at a very good price.

    I would recommend this to a friend