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Customer Ratings & Reviews

Your price for this item is $389.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 653 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 653 reviews
  • Rated 5 out of 5 stars

    hp upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great machine and a nice upgrade that I made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using a product, and I must say, it was quite good overall. However, I found the display to be somewhat lacking. Despite this, the product was still quite nice at its price point. I would highly recommend it to others who are looking for a solid option without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. Great quality and color. Great price and knowledgeable staff at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our team members and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price great laptop easy to use 8gb memory 256gb touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES his laptop!!!!!!!!!!!!!!!!!!!!!!!! He will use it for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop for the basics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, for just your basics! Research and social media stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The association and the the store manager Lorraine were very knowledgeable and very helpful during my visit at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very nice and a good price. Functional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Touch screen responds well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service love producted love my new computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and battery dies so quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful computer. I regret buying this, it does not last long in battery life. The touch screen is okay. The clicker doesn't work if you are sitting down. You can't hear it because they put the speaker underneath! Can not load anything and I am sitting in class always ALWAYS behind. Its too late to get a refund and I am so sad. I hate this computer. I have had way better chrome books...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for searching the web and storage for me. Quick and snappy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retirement needs a good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a simple laptop now I retired, but need to use 365 a lot. This checked the right boxes, I hope the next Zoom has a wrinkle remover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6" laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it's a good laptop. Windows 11 requires extra money to keep all features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop had some issues with Geek Squad, required 3 visits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer, not great buying experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer great, the help in the store from the employees - not so much. was one of many waiting and were not even able to ask a question of the 2 people there. i brought the laptop up to customer service and paid and asked my questions there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP touchscreen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a laptop. Just use for paying bills and searching things on the internet. The lighted keyboard is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, it meets all the objectives pursued in a leptop. I hope to soon acquire another one for my use, since this was for the child in Brazil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New Open Box is New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This open box was maybe used an hour or so. Best decision ive made to buy an inexpensive laptop for normal used and to buy it as like new open box was a great decision. Everything works. Its brand new.

    I would recommend this to a friend