Customer Ratings & Reviews

This laptop works fine for everyday use. I haven’t had any issues with it. There isn’t anything outstanding about it. Good for the price I do like the touchscreen.

Purchased for my granddaughter to do schooling at home. She was extremely impressed at how easy it was to get adapted to. She loves this.

Good laptop. Just what I was looking for. Only complaint is I got a demo version and had to bring it in to get it wiped - they were very helpful and apologetic and the fix was free

Excellent price for the quality of the product, very versatile and easy to use, the HP brand is a guarantee of quality.

It was very easy to setup and has worked very well for my purpose. I looked for a low price laptop and it was better than expected for the price.

Got my computer to work on music and so far no problem with handling the processing of it , a excellent computer for its value.

I am loving my SILVER Lap top-with WINDOWS 11, it is easy to use . IF I have any questions what so ever I CAN trust MY BEST BUY GEEK SQUAD to solve it.

This is a great laptop. I needed something for work and I'm really happy with the way it functions. The price is right.

This laptop was for my sister in law. She loved the touch screen and the amount of storage/memory. Great value for what we got.

The laptop was very easy to setup. It works great for what myself and my wife need which is more basic internet browsing, video streaming.

Love it. I do wish the bartery life was better. Slim, light, and easy to type on. Power bittin leaves a lot to be desired though.

Excellent computer for the price. It does everything I want to do and more. Very satisfied with my purchase from Best Buy.

I had recently bought an HP laptop from best buy because my previous laptop which was purchased elsewhere had crashed. I went to geek squad and although they couldn’t resolve the issue with that laptop they were very helpful in the process and they are very knowledgeable in their field of work. I’m in college so this allowed me to get right back to work. Best Buy also offers payment plan options and credits to help with any needs or emergencies such as mine.THANK YOU THANK YOU.

It’s nice. I haven’t had any problems so far with it

it was amazing, i loved the quality of the screen and in general great laptop. bestbuy is the best place to get your stuff at!

I actually love this laptop. For the price that I bought it for , it works for all my needs and then some. Perfectly suits what I need.

Only had for a few weeks and it is doing everything we thought it would. Doing a great job for our basic computer needs.

I love everything about my laptop. I love the touch screen, and being able to learn all the up-to-date things on it

Absolutely love this laptop. The touch screen really makes this that much more better. Easy to use. The screen is nice and big.

It's everything I was looking for in a laptop. The 10 hour battery life is ideal for how I use this computer. I have recommended this laptop to my retired friends.