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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2684 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,684 reviews
  • Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with my purchases from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesman was professional, and his service was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but would have been helpful to know that it was in silent mode for downloading Programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface laptop is a great tool to complete tasks at work or home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too long to wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good experience. I gave 4 stars because it took 50 minutes to check out. Only one person at counter!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for general use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mid-level laptop; quality of the keyboard isn't as good as the HP laptop I'm replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and operates how it was described… I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting a new one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it is usefull and modern for improving my job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regional Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP laptops because they are reliable and last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST computer for my daughter. She loves it, thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for money. replacing another laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except I have to log into my microsoft account before setting. This will increase the setting issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ( literally)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome my daughter loves it. Would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for online school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working great. Exactly what we needed for son's online school. He also plays some games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a cool And Easy pick up and Very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Email problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful help. I learned a lot from Lynn C Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use Geek squad lady Kathy very kind and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly and very helpful great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer ever Good function Good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a really good price for the functionality!

    I would recommend this to a friend
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