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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2674 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,674 reviews
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my laptop for my business. I really love it. The natural silver color is beautiful. I love that it has a nice amount of memory. It was easy to setup. The touchscreen is nice. I just have to get used to it. The price was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Student friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for high schooler light weight. Touch screen decent processor and easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop! Runs smoothly and has no problem running simple sites. Using it for school and some simple tasks; one flaw i do have to say is that it does heat up quickly but nonetheless it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop perfect for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a replacement for a similar laptop that had lasted me 7 years. I held off setting it up, afraid it would be difficult for me to do. However, it was so easy. Love the speed, crisp and clear visuals and lightness. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of HP products for years, and the laptop I purchased has met all of my expectations!! It's fast, was easy to sync up with other devices in the house, and was quick and easy to set up. I use it a lot every day and I couldn't be happier with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to use. I consider this laptop to be an excellent value for it's cost. My only concern is that I can't install my Webroot Antivirus, which I've used for many years, on this computer. I'm a bit uneasy without the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touchscreen even though I dont use it as much. Much faster than previous HP. Not slow at all. Bery happy with my purchase even though it does not have the ethernet port. (I didnt check before purchase, but still happy none the less)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer… easy to use and lightweight… great screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a first responder I needed something that could help me with training and paperwork and to have the ability to purchase this at a great price without breaking the bank really helped with what I needed. It works well and has assisted in my duties so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" touch screen laptop has been a great purchase. It was easy to use. I didn't have to hunt for anything. Except the fingerprint option. The screen is clear, the pages upload quickly, and it came with Windows 365, so I was able to work on it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for school work. Charges quickly and is light weight. Touch screen works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a great purchase for my high schooler. She is able to research and complete assignments with ease. There is no drag or delay going from one screen to the next. Also, it is touch screen with bright radiant colors. Completely satisfied!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school work. It is big enough to see and the touchscreen is helpful when trying to zoom. The only downside is you are unable to download apps from the web or a browser. (Needed an lockdown browser for online testing) You have to turn off S mode. If you turn off S mode you are unable to update the laptop. S mode only allows app from Microsoft store and helps the computer run smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one 4 U

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop for me. Am a basic user. Liked the price liked ease of use, especially liked touch screen.Grson set to home connection. Geek Squad set up laptop from old desktop.Thank you for that. Now all good. Guess I can store my 8 track player now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected! I am very pleased. The size is perfect and very thin. The touch screen is incredibly help. Full sized keyboard and 10 I love. Perfect purchase for my school work. It was easy to set up and get started immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at great price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for 3d printer and it works great. Not a big flashy mega speed or ram laptop, but it does everything absolutely fine, no lack of speed running any programs or downloading. Touch screen at this price is a very nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Workhorse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the perfect work-from-home tool. It fits nicely in my home office, but it's compact enough that I can take it to work on the go (i.e. in coffee shops) when I want to be in a social setting without the need to be social. It would also work well for students and general household use. The screen is a nice size. I've also used it with an external monitor for days when I wanted to watch Netflix while working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely came in clutch!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. My son needed a laptop stat because his screen crashed on his old one. He’s in college and could not go without one for any period of time. We were able to find this one at a very good price!! Works wonderfully!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're wanting a simple computer, this one would be perfect! For simple tasks that need to be done at work or home. Battery is not all that great but its fast and a great light laptop for everday tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Laptop Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use, the screen is clear. Easy on and off. It has the features I need, nothing more and nothing less. The price was very reasonable. It is rapid on and off, and I am not computer savvy but it has been easy for me to use. I highly recommend it.

    I would recommend this to a friend