Customer Ratings & Reviews

The computer is pretty average, keyboard is clunky and makes quite a bit of noise when typing, but it gets the job done when it comes to typing up papers.

Does not stay charged long. Nice size but def needs a better battery.

If I could, I would give this computer and Best Buy 0 stars! I purchased this laptop in January 2024 and here we are in August 2024 and the screen is trashed. My adult daughter has barely used this computer for college! We took it to Best Buy and they said because we did not buy the extended warranty, they could not due anything for us! Unbelievable! This laptop is rated high and only 8 months old, yet they can't even help us. Eight months! for $300, I would expect it to at least last a year or two. The worst part is this laptop is barely been used. She used it maybe 6 times for college recently and that is it. She does not game on it, stream video, nothing. It has never been dropped or impacted in anyway. If I were you, I would steer clear of this junk laptop and also buyer be ware of Best Buy!

Lackluster performance, ok for the everyday user but not for the power user

Do not buy- screen is flimsy and expensive to replace. Battery life is horrendous and Insurance plan is non existent.

All the keys will fall apart, don't waste money purchasing it.

I haven't had a lot of time to use the product. It seems ok. I am still trying to set it up to my liking.

It’s nice, but it’s complicated to work. I am use to a MacOs. It will be used for school only.

It’s okay, not a huge windows fan. It’s slow compared to my Mac.

I hate it because it does not want to work with. My Google wants me to buy Microsoft crap

I paid forca technician to come out and repair my computer. I still having window problems, my computer freeze up at times and won't allow me to open any applications. I told the gentlemen from the katy location, if the fix didn't work I would not pay again. My search button want allow me to search. I just in a terrible miss and need help.

The device needs some upgrades to make this laptop perfect.

Touch screen has issues already and for the price in not happy

Average , mediocre, just meets necessities. Only 2 USB ports puts limits on what you can do. Power plug on left side.

I was sadly disappointed when something was wrong with this computer. I took it in to our local store and they reordered it but rather than shipping to my home like the first one it was shipped to the store. I did not realize that the store would cancel my order if I didn’t pick it up within a specific period since it was a replacement that had been paid for for some time. I called to let them know I was sending my daughter to pick it up when they explained it had been canceled. So I asked to order it again at the original cyber Monday price to which they said no. I can reorder but cannot have the price of the first computer that did not work.

It came with windows S which wont let you install apps which are not from windows store.

It doesn’t turn on anymore, unfortunately not usable before one year of usage

Computer works fine. Wish the screen was a little better quality but it will do for what I need it for.

Not so impressive but good quality laptop for basic needs

I'll make it simple don't buy it. The keys stick on occasion, and the screen resolution is terrible. And last but not least it's slow very slow. It has a fairly new processor and 8 gigs of RAM, but she sure would not know it. Get an Acer or Asus they seem to make a quality product with the same processes in ram.