Customer Ratings & Reviews

I had a different laptop from HP before that could bend back like a tablet, I like this one better.

I bought this laptop on Thursday and brought it back to the store on Monday. I absolutely hated it. 1. Clunky and heavy 2. Tons of bloatware 3. Very loud fan 4. S mode which I found useless 5. Unfriendly user interface 6. Much less memory due to bloatware 7. No obvious F10 key. 8. Very hard to turn off. 9. Dim screen Just don't buy it. I went back to a Chromebook. I haven't gotten it yet but it has to be better than this.

Excellent customer service and best choice of purchase

Very good personal computer. I'm glad I bought it for my personal use at home.

Works good it is just as expected. I use it for work.

This laptop is way better than I imagined it to be

Love every bit of it purchase it for my wife for her birthday she loves it

Sleek design. Love the silver color. Keys are responsive.

Good quality for price. Screen is a little faint. A solid product.

Battery life is not what I expected. I assumed it’s.battery life would be longer than about 4 hrs.

This is the best laptop that i have ever had and i love it.

so far so good. still figuring out all the bells and whistles

It is slow for my applications It is a very good device, all softwares running very good

haven’t gotten to use the laptop too much , but it has been great so far.

I bought this while my other (more expensive computer) was being fixed. It was decent for the price, but it is so hollow that it sounded funny every time I typed. No system issues, no overall complaints. It got the job done. :)

Need to get used to work on HP. For some reasons , I feel that there is like a bubble on the middle of the typing key board. Probably is my personal sensation. Also, I have problems when typing O and P. Windows is also new to me and I am getting used to it

Windows 11 sucks. It defaults to saving on one drive which is unnecessary, and unwanted. Will be an okay machine once bloatware is removed. Bought out of immediate need, would not buy again

So far this seems to be a very good computer. I've owned 2 other HP computers and never had any problems with them. So, I'm hoping to have years of use out of this one.

Not easy for me to setup . Not accepting a second user . Microsoft is involved and can’t get google chrome to open . Not too happy .

Touchpad came jammed, sent it for repair and it came back much worse and on top of that they kept my charger and ive blown up HP support about my charger no response or replacement. Here I am almost a year later and no computer charger. Luckily i can charge it with an old computer charger of mine that i have. I can run my nail on the touchpad and the computer would highlight everything on the screen. It wouldnt be a bad computer if the touchpad wasnt so sensitive.