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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2675 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,675 reviews
  • Rated 5 out of 5 stars

    Bette’s HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving my new laptop! Being a senior I was looking for simple, fast, and basic! My sales associate completely understood and demonstrated the perfect laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you are thinking about buying..Do it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised, nice thin and light weight laptop that was easy to setup. I am not good with "tech" so getting a laptop that was simple to get setup with Microsoft Office and my all in one printer made me very happy. Would recommend. Only reason I gave 4 stars & not 5 is because I have only had 1 week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Nice sleek design and easily accommodates programs. Set up was problem free and operation has fast speed. Battery life is long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 inch Touchscreen Laptop Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled to have this laptop! I had a Chromebook I bought in 2020 I used for my first time last year and it’s not for me, respectfully. This is my 2nd laptop and I’m starting off running with Pro Tools daw & this HP touchscreen beauty and it’s really helped me in engineering my second Album! Go Stream my 1st Album From - HammaGangDro Titled - Street Soul Music Pounds Of Dro coming June 17th Don’t think about it, don’t second guess yourself. You been in these reviews a long time and you still haven’t made up your mind? Get it! You WILL NOT regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for our needs. Easy to set up, affordable, lightweight, Windows 11, antivirus with Microsoft 365. Being Total Tech members, we get full tech support. My son’s Xmas present…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cloud users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is doing everything I need, and the price was lower than any where else, specs fit my needs, light weight specially with the big screen, battery is good so far, not complaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely what I needed! Very easy to use. I love the size. It’s big and perfect for my job and presentations. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This is my first laptop. My desk top computer is a 2008 Toshiba. Everything is easy to use. I like the keypad and touchable screens. Tutorials for all my new apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hp laptop is great, works fast and smoth, no complains. I love the touch screen even if i dont use it. I bought this laptop for my business to use it with a design software and works great. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased. Solid for basic use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Pleased with connections and the touchscreen. Although I would have preferred 16gb memory. it seems like it will be $80 more to upgrade from 8 to 16. But ... it was a good sale price, so ... it is an acceptable tradeoff - and I will eventually do desired upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Touch screen is cool! Got this to play some games on steam with friends and it runs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who is going back to college. She loves this laptop. Easy to transport, versatile with keyboard and touch screen, good speed and clear screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it’s easy to use and light weight. I needed a new tablet for schoolwork and working from home and this tablet was a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This HP Laptop is the gear you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for home office and small business use. Fast processor in the event it is needed to be used as a DJ device. Able to open multiple browsers with extreme amounts of data without stalling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my HP! It's touch screen and the battery lasts! I can do everything I need to do for work and home. The picture and sound is good and I can store all my photos easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with this laptop. I needed something lightweight and easy to use for my business. I didn’t require a lot of power or storage. The salesperson was helpful and the process was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bangfor your buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is compact, and has a sufficient amount of storage to download and complete assignments for students or professionals. It’s practical, sleek and won’t put a huge dent in your wallet. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop - serves its purpose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen. Fast and currently having no issues with laptop. Great for what i need it for and thats work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer that starts fast, responsive to new applications, and has decent battery power. Been using it almost a month and have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery Is Bad. Otherwise Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charm of a computer. Fast, portable, good sound and easy typing. A beautiful laptop, except for one major drawback. I bought it with a bad battery. Charged to full. And the battery drops to 40 percent in an hour or so. After this happens, it drops to 20 percent. Then there is the warning to recharge again. To combat this, I keep it plugged in. Not really portable.

    I would recommend this to a friend