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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2675 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,675 reviews
  • Rated 4 out of 5 stars

    Battery Is Bad. Otherwise Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charm of a computer. Fast, portable, good sound and easy typing. A beautiful laptop, except for one major drawback. I bought it with a bad battery. Charged to full. And the battery drops to 40 percent in an hour or so. After this happens, it drops to 20 percent. Then there is the warning to recharge again. To combat this, I keep it plugged in. Not really portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Student Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my college student. She wanted a screen big enough and with this 15.6 inch screen it does the job. An added perk is the touchscreen. Fast and reliable, and the cost was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality laptop, great price. My husband primarily uses it for work. Very easy to set up and get going right away. Not too heavy, easy to bring back and forth to the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaces my 12 year old HP. It is so much lighter and faster. I'm still adjusting to having a touch screen and Windows 11. But it seems to be great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop performs at a very good level for a very reasonable cost. the screen provides ample size and resolution for word processing (and the very limited gaming I do).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, smooth , nice touch , fast and has everything I need to do what I need . Highly recommend buying this one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used HP computers in the past and this one is just what I was looking for. Light weight. Good touch screen. Works great! I would recommend the brand and type of computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for school. The price was right. It went on the sale the following week and I was able to do a price match. It's the right size to carry around and its easy to use. Happy I brought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my touch screen computer, it's fast, I bought it for my son and husband to study and I end up using it a few times, it's very fast and practical

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I need it to do just not too fluffy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been a good little admin workhorse. I don't think the USB-C is a real USB-C...while it may physically accept certain pieces of tech, it won't recognize them (external monitors, cell phone, etc.). Screen is pretty low res, but hey, I am reading word docs, excel spreadsheets, and powerpoints...ClipArt is still chief in academia. Is not compatible with Bamboo Ink. Still don't regret the cheap purchase on a President's day sale when my previous laptop may or may not have drowned. Does the job for a pretty good price. Only complaint is that Best Buy bundles this with a bunch of junk subscriptions. Buying it was a major hassle because I had to set up accounts for everything before they would take my money. So, not a beef on the laptop, just on Best Buy gimmicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use, great size! Very pleased! Thank you to Geek Squad for their assistance to purchase and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great laptop for a low budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for a low budget. I chose it because I wanted something light and portable, but not too small. It has great battery life. It will handle most business and personal tasks. I have another 17" HP that I use for CAD. The only complaint with this laptop that I have is with the display. Normally, the line of sight, or angle of view should be perpendicular to the screen or a little above. With this display, it is 'washed out', or light at those angles. To get vivid colors, I have to tilt the display farther back so that my angle of view is below perpendicular. This requires the lid to be almost fully open. I was able to improve contrast and colors by going to Settings>System>Display and turning Night Light on to reduce blue light. It also helps to go to Settings>Personalize>Colors and setting the mode to Dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the SSD is ad quit. The 256 storage. Before we had old one with 64 and so delighted. Light slim easy to travel with. The $200 price reduction made this an easy choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellant condition as description stated. Works perfectly for my small business needs. Love the size and wt --easy transport from one meeting to next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE COMPUTER RUNS REALLY WELL. I LIKE THAT FACT THAT IT'S TOUCHED SCREENED. THE STAFF THERE WAS AMAZING AND HELPED ME WHENEVER I NEEDED HELP. I WASN'T WAITING AROUND FOR HELP. THE STAFF KNEW I NEEDED HELP AND CAME AND HELPED ME. I FEEL LIKE I MADE THE BET PURCASHED YET WITH THIS COMPUTER. IT'S ABSOLUTELY AMAZING, AND I CAN'T WAIT TO START SCHOOL AND BE ABLE TO USE MY NEW COMPUTER. WITH THE COMPUTER BEING TOUCH-SCREEN, I CAN USE MY PEN THAT I GOT FOR MY PHONE AND I CAN WRITE ON MY COMPUTER WHICH IS ALSO AMAZING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the fly and I have to say I am impressed. It has Great battery life, performance, and versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this computer. It’s lightweight and easy to use. Perfect for my writing projects and I love the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. Touch screen comes in handy. The mouse pad and keyboard work well. I havent even had to get a separate mouse for it. Lightweight. Easy to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great biy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what i was looking for, with the ten key. It is super lightweight, and super fast. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Touch - Screen Laptop is perfect for my teenage son. It is small enough for him to carry in his backpack and It is fast enough for him to do his research for school work.

    I would recommend this to a friend