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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2675 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,675 reviews
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is user friendly. Setup was simple and quick using Microsoft account. Performance is as described by manufacturer hardware specs. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the little engine that could. I really like the touch screen feature, which although I don't use that frequently, when I do need it, it is great to have it. Consider it a bonus feature. This is in no way a gaming or high end laptop, but for websurfing, video streaming, email, wordprocessing, etc,, this budget laptop performs as well as other laptops costing two or three times as much. Battery life is typically 90 to 120 minutes on a full charge, which is on par with other more expensive laptops I own. If you typically use it plugged in, then this is not a factor. Overall, I like this laptop because it performs well above its price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it quick!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exceptional! Battery last for a long time, super fast, super reliable. I’m a college student and this is made being able to work on assignments a breeze!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and does what I need it to do. The only problem is the fan gets really loud when I plug it in and it occasionally disconnects from wifi and requires a restart before I can join a network again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP products are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. Laptop being used by kids also, we love the touch screen feature, makes it easy to scroll through content. Lots of memory, fast processor. Great screen resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Easy to use and fast. The laptop is smaller then my last one i got from best buy. Over all great pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for the quality of the product, very versatile and easy to use, the HP brand is a guarantee of quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It’s the perfect size, it’s lightweight so you can take it anywhere with you. Plus you can play games, watch movies, and edit videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very nice, touchscreen is a plus. I only use it for browsing and a few word documents. Its quick and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very, very good laptop. My son has had this for about two years now never had a problem with it. I would highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP TOUCH-SCREEN LAPTOP WAS A GREAT BUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP 15.6" Touch-Screen Laptop for my daughter as a present! She needed a new laptop to co-exist with her 2 work computers and this HP laptop fit the bill. It was also on sale which made it an excellent buy! She loves it. It was easy to setup and start using. It integrated well with her work "office" setup as a third active computer on her desk. She's installed and using Office and using communication, but not too much else. The laptop has a clean and light-weight design and the touch-screen is responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was for my sister in law. She loved the touch screen and the amount of storage/memory. Great value for what we got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my daughter for Christmas. It has a great speed for streaming, she plays her games on them,and she loves wat hing movies. She's also able to do her school work. Great investment for a resonable rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school or personal use! It runs smoothly, you can sync your phone (iPhone or android) to it, and the touchscreen is a nice touch. I can use it for hours before having to charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I ordered it to be!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I expected! Touchscreen not heavy, the 15" is bulky but that's all 15"! I needed it for school and am not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for college. The variety of products are overwhelming. After 2 weeks of research, and finding the best deal, this HP laptop is the winner! I can perform all of my school and personal work. It's fast, and great looking! If you're a college student or work remotely, whatever you need It for us 100% reliable! The other thing I learned along the way, was to make sure and get "ALL" electronics from BEST BUY, they have excellent customer service help, and the bonuses are a +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Hp laptop in S mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new 15" HP laptop in S mode a little disappointing because there's so much restrictions. I'd like to install my security suite w/ vpn from my internet provider which i been using for a long long time now, but they won't let me. You can't install software that is not Microsoft verified, they do this for security purposes. Stated you still can get out from safe mode, but you can't go back once you're out of it, and that's the one worried me alot! So far Microsoft depender updating regularly and my laptop running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it! Its perfect for nursing school. I love that it is thin and I'm able to take it with me in my backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer we decided to go with had been nothing but excellent. The touch screen the clarity the speed have all been phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    University Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for university. My daughter takes this one to class since it's lightweight and its battery life is awesome. Her gaming laptop stays in her dorm! Go Noles!

    I would recommend this to a friend