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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2672 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,672 reviews
  • Rated 5 out of 5 stars

    Replacement Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop seems to be great! I wasnt happy about having to replace me fingerprint Envy for facial recognition, but it's not that bad. I use it primarily for school and i love it. The only issue came about aftef i did the BIOS update. It caused my laptop screen to go blank, three times. I have not had issues since. But i am watching out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little beast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has replaced my gaming PC for my daily use. Now, this thing is NOT a gaming laptop! But it can do light gaming—Minecraft, Stardew, etc. However, this has replaced my gaming PC because I can do all my schoolwork on it. Write essays? Done. Research projects? Done. Watch documentary? Done. Zoom meetings? Done! This thing looks like it might not be able to do much, but it can! The only drawback is the battery. The battery is okay. I wouldn't leave the house without taking the charger. Overall, I am happy and recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for a little over a year! Runs great no virus or freezing yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really enjoyed. As I am used to a touchscreen at work this was easier than prior laptop. We use it for business, personal, and for college. Portable abd lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy, light weight back up for travel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Easy phone sync. Nice back up laptop. Tends to run a bit warm. I

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've been using the laptop for awhile now, and I gotta say it works well. It runs Fallout New Vegas like a champ, and it connects well with a external hard drive and mouse. It's also *really* loud, so I recommend it on a like 30 for everyday use. Though the battery runs down really fast for my taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I’m very happy with my deal. This is an amazing laptop and I recommend it to everyone. Is very useful and I can use in all places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and has a touch screen. Standard weight. Great for adults in college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SENIOR SPECIAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer/don't need a lot of bells and whistles/just right for my needs/read newspapers on line/order from web sites/don't do gaming/also purchased at reasonable price/perfect for retirees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent laptop for the price, very good display, speed and performance, nice color and desing, i recomended this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mother bought My Son the Computer for Christmas and we haven’t had any problems as well as it has a lot of storage for him to do him school work .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop. Touchscreen is nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I like the touchscreen. Def a nice touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy best price s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the reviews it's that good wind you need a laptop best tops for pictures but keys could better for older people like me it speed now the store how many times would go out of way to help me . like how store also recycling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Personal use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for personal use, fast and plenty of space. Decent keyboard and great battery time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome, Cheap Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. Internet and the occasional need to fill out forms online. I love that it's touch screen, but it would be nice if the screen folded all the way back flat to facilitate signing on the touch screen itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always leaned towards HP products. I love their printers as well. This laptop is A1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teachers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a Christmas gift for my mom and she loved it! It has the perfect amount of space to save old memories and create new ones. She also liked the ten key as she is an educator and inputs a lot of graded assignments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop For Work/School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth what you pay for! if it’s for school or work then it’ll get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple the Best, I can’t express the technical aspect is phenomenal… and the touch screen feature is an added touch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop-Gate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it I had to take it back and get a new laptop. I was excited to get it home and get to work but I never had the chance. I loved the sleek look of it and the touch screen.

    I would recommend this to a friend