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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2681 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,681 reviews
  • Rated 5 out of 5 stars

    Awesome and Light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and the touch screen it is awesome. A little dissapointed that install google chrome is so difficult and makes it seem like it is unsafe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my granddaughter to do schooling at home. She was extremely impressed at how easy it was to get adapted to. She loves this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system roughly a month ago & so far, everything has worked perfectly. Programs open quickly & I can multi-task, without the system getting bogged down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for students!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this laptop for over a year. It has been great being a full-time student and using it for many other things as I run my own side business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently bought an HP laptop from best buy because my previous laptop which was purchased elsewhere had crashed. I went to geek squad and although they couldn’t resolve the issue with that laptop they were very helpful in the process and they are very knowledgeable in their field of work. I’m in college so this allowed me to get right back to work. Best Buy also offers payment plan options and credits to help with any needs or emergencies such as mine.THANK YOU THANK YOU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. It does everything I want to do and more. Very satisfied with my purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to setup and has worked very well for my purpose. I looked for a low price laptop and it was better than expected for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my laptop. I love the touch screen, and being able to learn all the up-to-date things on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that fit our needs and it was a great decision. We loved everything about this laptop, its touch screen is great 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wont give this one coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I do wish the bartery life was better. Slim, light, and easy to type on. Power bittin leaves a lot to be desired though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for personal use. Speed seems to be where I need for what I use it for. Display is okay but I am not using it for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was very easy to setup. It works great for what myself and my wife need which is more basic internet browsing, video streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good HP product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a very good product, and this is no exception. Very easy to use. Very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, has more than enough memory for what I need, and it was very affordable. Battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WITH A HIGH HO SILVER I AM ON MY WAY!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my SILVER Lap top-with WINDOWS 11, it is easy to use . IF I have any questions what so ever I CAN trust MY BEST BUY GEEK SQUAD to solve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this laptop. For the price that I bought it for , it works for all my needs and then some. Perfectly suits what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. The touch screen really makes this that much more better. Easy to use. The screen is nice and big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to be able to work from home on days that I needed to. It has been great for that. Fast speeds and doesn't lag, very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop success story

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with laptop purchase. Easy to work. Screen is plenty big and high definition visuals on video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Hp

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my Hp and then touch screen it the bomb. The quality of service is great and I'm enjoying it.

    I would recommend this to a friend