Customer Ratings & Reviews

This laptop is aGood quality, price affordable, setup is nice and instructions are direct and easy to follow

Great value for the product. Shopping at Best buy is always so easy. The laptop does everything I need it to do. It's fast and has great battery life.

so far so good! bought this in Feb for my mom as a birthday present. It's easy to use. She hasn't experienced any issues.

So far so good. Just what I wanted. I needed a basic windows computer. Good price. easy to use.

I love this product is touch but I have an internal cable problem . Best Buy fixed it but I’m having the same problem again. This is a great product but I think it came wrong.

For the purpose of just simple office applications, i think this laptop is a great pick for this price range. It also comes with a touch screen! I would even recommend it for school, but keep in mind the battery isn't great.

I purchased this laptop as a backup / travel system but I'd be able to use it everyday if needed. Great performance, beautiful display. Definitely recommend.

I love this laptop! Im using both for work and school. Price is not that much, its a touch screen and for me its very practical!

It's everything I was looking for in a laptop. The 10 hour battery life is ideal for how I use this computer. I have recommended this laptop to my retired friends.

Great for what we need . Just need to run some accounting software for business on the go it's great for the price

I needed a new one for work and this one is perfect. I love the key pad and touchscreen and cant beat the price

If you want something simple yet meets all your needs this laptop is for you. I love this one and am so glad I bought it!

I bought this for my partner and he has been using for just under 2 months. So far it is working great and there have been zero issues.

Bought this as a Christmas present to replace an older HP laptop. Works great. Easy to use with the touchscreen and you dont need a mouse.

We brought our red laptop to Geek Squad to remove virus. While it was being fixed, the clamp on the lid was broken. Unfortunately we did not open the computer until we got home and noticed that the lid was broken. We brought it in several time over the next few months and 1) said it could not be fixed(after sending it out to factory) and 2) out of warranty. Since I mentioned that we did not damage the computer lid, they replaced this computer with another comparable HP. Thanks to Joseph Finelli and Jeremy Geek Manager). They also set it up with the appropriate programs. Thank you so much

I purchased a laptop over the phone great representative told me every detail I asked about. Brought the laptop into the best by The Florida Mall best customer service I've had in a long time.Julio worked on transferring everything from my old laptop to my new one did an awesome job I would recommend him and Best Buy to anyone whoever asks I will tell them best store ever I would go back there in a heartbeat they care about their customers

This laptop works so amazing! I had to get it for work and it has been the best laptop I’ve ever used. Super easy to set up and very easy to use!

Really good laptop for the price. Bought solely for online school work and found the touch screen to be extremely useful. Can’t go wrong with this laptop

cool cup the touch screen is a awesome feature still learning how work it there are so many things you can do with it,

I use it to check my accounts, make payments, and write school papers. It serves it’s purpose and it works perfectly