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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2684 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,684 reviews
  • Rated 4 out of 5 stars

    Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to use for office and its petfect as it has the touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for doing day to day activities. The laptop is compatible with lots of accessories. The only reservation I have is regarding the ads that come up when surfing and you have to disable the security to download chrome browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To infinity & beyond

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I drove totally out of my zip code radius for this item. Thank you for showing where the item I wanted was located. I love my laptop! It works so well and fast! The keyboard is so smooth. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and complete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop that was very easy to set up and great to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Purchased for my 10 year old grandson & it’s perfect for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop hasn’t given me any problems yet and has survived 4 college semesters so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was able to find an open box unit I was looking for. He was very knowledgeable and I appreciate his expertise. The unit was in perfect condition and we enjoy using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. Perfect computer for at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP's Laptops have longevity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this laptop because my old one kept freezing up. Also chose it because of the price & my former was also an HP. Good product. By the way, I had my former laptop for several years, so it had/has longevity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a student and a starter at a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop......i really really like the touch features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works as well as those costing three times what this one did. Easy set-up, fast processing, and easy on the pocketbook. The only thing missing was the original box - hence the "open box" discount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good price, for easy use on everyday things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer a lot and it performs pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Not much of an owners manual. I had to call customer support the first day so I could download some tax software that wasn’t Microsoft approved. But other than that it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop first touchscreen purchase. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, I had a similar model years ago and it refused to die! I am fully an HP fan from now on. Also it has the older USB ports so I am able to use some of my older accessories etc...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Old one (Same model) lasted 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift to my Mom and she absolutely loves this laptop. Her previous laptop was giving her trouble, so I purchased this and she keeps telling me how much she loves it. I made the right choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my new laptop, I have another laptop but it's my personal and I wanted another one strictly for school since I am a returning student. I searched around for almost a month before I made my final decision. Best Buy you're the Best

    I would recommend this to a friend
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