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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2684 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,684 reviews
  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accessing the website and using filters to narrow my search was easy. Additionally, the customer service agent that finalized the sale process to ship my item to my local store was outstanding. The item itself is excellent. I am very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well so far.I personally like the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product yesterday. Has lots of memory. I wish the screen was a bit sharper for better viewing but good so far. The S mode is a bit tricky to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience at the store. The representatives were courteous and efficient. I’m satisfied with the service and the product that I purchased. Great job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. I bought this laptop only for $265 during the Thanksgiving sale. 8GB memory is enough for me to do daily browsing and personal work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp-15.6” Touch-Screen laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic piece very good for price will recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product and the super friendly service I received at the store. They were short staffed but with the positive attitudes the employees had, you cld never tell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT . VERY COOL. Recommand for uers. I'm enjoyint it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with good performance and power for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, loads fast and battery last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer runs perfect and starts quick use it daily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace my 14" HP touchscreen. I like this device. It has good sound and a clear, vivid screen. The only things I do not like: no fingerprint (biometrics) pad to sign on & no black light for the keys (no typing on the dark or low light). Besides that it's a good laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Salesman was very helpful in the choice. The set-up was very easy to understand, connected to internet in a flash, and my files and photos were instantly transfered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    READ ME!!!HP 15.6 Intel i3 8gb mem 256gb SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer memory and SSD wise. Battery life is not great at all make sure to keep it on the charger. If you a purchasing this purchase the best buy warranty if it covers the battery charge. I would ask before you purchase it. I got this for work I have mac but work does not use Apple. It is also touch screen and very sensitive and opens up different programs sometimes. I have never got my Best Buy points I have bought 3 laptops or 4 and other stuff never got one point. ASK ABOUT YOUR BEST BUY REWARDS ITS A SCAM!!! I HAVE NOT BOUGHT ANY STUFF FROM BEST BUY BUT FOR THIS ONE I HAD TO. IF YOU CAN GO SOMEWHERE ELSE I WOULD. I HAVE REWARDS AT ALOT OF PLACES BUT THIS COMPANY WILL MAKE EXCUSES WHY AND THOSE EXCUSES ARE NOT MY FAULT I DONT CARE TO HEAR THEM. BRING ME RESULTS!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love hp laptop except for one issue…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hp laptop except for one thing. When I download an app a window pops up and says I need to change settings in the App store to be able to open and run an app. I can’t even d/l and install the security software that came with this. Other than this issue…I love the hp laptop! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop its better than any desktop. HP is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good computer. does everyrhungni need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyday needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets my everyday needs, definitely a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc for the price. Would recommend for work or home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it to play for work and to read plans at my work and it works excellent, very good price quality, I am thinking of buying another one for my mother, good price and excellent product.

    I would recommend this to a friend
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