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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2684 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,684 reviews
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this computer, it works great for me it does everything i need it to do it, i have not had any issues with it and i would recommend this to my friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, its good enough for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from Best Buy. I have never had any problems best service for electronics. Bought my husband and daughter computer's for Christmas and they smile from ear to ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp touched screen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Hp Laptop and back the best i buy thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop working good only down side cuz i buy the open excellent condition box it came in the mail and i got a faulty power cable i had to go straight to the Best Buy store and they gave me a free replacement power cable charger cord for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for an ok laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what you're looking for, this may be the best PC your money can buy. Very Happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Value For The Price Paid!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this laptop to be an extraordinary buy! It had all the bells and whistles that I wanted and more than I expected! The Best part was the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PRODUCT I PURCHASE WORK VERY WELL. IT WAS JUST WHAT I NEEDED TO COMPLETE MY ASSIGNMENTS AT SCHOOL AND KEEP IN TOUCH WITH FRIENDS AS WELL PAY BILLS AS DO INTERNET SEARCHES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SK

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for the money spent. Thin and easy to carry it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2024 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice laptop..but trying to get use to an update computer is a little difficult for me since I only use it for a few things...that I was use to using on the very old HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased by me as a gift for a friend and he told me is one of the best laptops he ever had. It works well with various programs and the memory is well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop happiness with hp.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have purchased the laptop but disappointed that the software purchased was not loaded on it. I f that is an option it should have been available information as the purchase is in process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HP. I have given the others to my kids. I keep going back when I want a new one. It's a windows computer with a ten key, which is what I love.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine but take note if features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bad in that the screen is bigger than i thought, and i didn’t realize the number keypad was on the keyboard. Also of note is the charger is not usb based like the newer models.. but other than that, so far a nice machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use. My mother loves it for facebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best computer for money .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer.. I use it for writing shirt stories and scripts and it has been perfect for all my added needs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little machine for a great price. Got this for my wife who was needing an upgrade. I love the 10 key and she definitely requires that on any machine that she uses. Nice machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for myself for school. Nice purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Works for tasks and everything I need it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online was easy, got my order without any delays and enjoying the new laptop. Still getting used to Windows 11, but so far I'm pleased

    I would recommend this to a friend
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