Customer Ratings & Reviews

I bought this laptop for doing my resume I could not get it done on my Mac I am really impressed it does a great job I like the quality the speed is ok excellent laptop to get the job done

Grant was running the floor that day and he made this a very enjoyable experience. Although the laptop I purchased was not the top of the line it does what I needed it as to do. Battery life is not that great and performance is mediocre but again it wasn't a top of the line model.

Love my laptop even though the battery runs low than usual thats no issue because I'm plugged in most of the time. Something to think about if you wont be plugged in most of the time.

I found this laptop to be an extraordinary buy! It had all the bells and whistles that I wanted and more than I expected! The Best part was the price!

I have been using a dell for several years and it never dissapoint me at all. I loved what I got. This laptop has a really good quality

It's perfect for my all my needs and more. The best part about my story is that it was on sale. Thanks to the gentleman from the Geek Squad, he helped me replace and upgrade my old laptop.

My bad in that the screen is bigger than i thought, and i didn’t realize the number keypad was on the keyboard. Also of note is the charger is not usb based like the newer models.. but other than that, so far a nice machine

I really love the HP computer, always my go to brand. My only problem is I cant get the free TrendMicro software that came free with it installed. I am having to use hotspot, because internet or wifi is not available on my area.

I always buy HP and this one did not disappoint....thank goodness it is packed well because the delivery guys are not careful....quick delivery though.

Just what I needed! I don't do any gaming so this PC is perfect for me. For us "Old Folks" the price was great and very affordable and it was easy to set up and use.

.About six weeks after the purchase I can honestly say that the laptop is great buy for the price, ease of online purchase and pickup is a huge plus. No better way to shop for a Black Friday deal and avoid the mad rush in the store. Thank you Best Buy.

Purchased this HP Laptop to use for our HOA work. We needed a dedicated computer for Park Card Access to our neighborhood private park. Also for communications to and from our homeowners.

The HP Laptop is perfect for home, school or business use. The setup is easy and within a short time you have access to all sites. I am in my 80’s and recommend this computer.

I am happy to have purchased the laptop but disappointed that the software purchased was not loaded on it. I f that is an option it should have been available information as the purchase is in process.

Got this for personal use, can sometimes take a minute to load, but I was expecting immediate response for the price. I am not a gamer, just browsing and working with photos a little bit (not a photographer)

Excellent product. We are a non-profit here in our city and it really helps with getting the clients through the application process.

Product was exactly as described!! My daughter’s Macbook was glitching and we needed a backup fast! Best Buy had the best deal and the best product. The delivery was seamless and fast!!

Amazing value and great build compared to most other cheaper laptops. The screen hinge is built better than most cheap units so hopefully it will last longer without breaking

I'm still getting use of it. I'm lea rning every day new things and when I need help I can make an app. with the GEEK SQUAD and they show me what to do to fix it,

Overall this computer was a great value for the purpose. My daughter needed a reliable computer to transition from high school to college and this was a win.